The hotel itself and the staff .

I like everything in that hotel.

The food in the restaurant was amazing we really loved the food! The staff were really lovely and friendly. They provide daily housekeeping. Lovely little basket of complimentary goodies left in the room for us.

I wouldn’t call it a gym, it is very very small (doesn’t match the pictures). Two people max would be able to use it at one time. The swimming pool is not on the grounds of the hotel it is a 3 min walk down a street. Wasn’t a problem for us at all but an fyi the hotel share the swimming pool with the residents who live in the complex behind the hotel. Also, some people might appreciate this but we didn’t enjoy being called on the phone for breakfast each morning and for checkout. The location of this hotel is not good at all but it was perfect for us whilst we were sorting our visa extension . The immigration office was a 10 min walk from the hotel.

AC is good. Stuff is good.

Gym is very small. Room was very dirty when they give, we changed. Second room doesn't have windows! Bath is like in the middle of room, not comfortable, it is a cabin. Overall we didn't feel comfortable. Price is high for that small room.

We were pleasantly surprised to see that we had booked a 2-storey, 2-bedroom townhouse behind the main hotel and directly next to the pool. It was perfect for our family! It was nice and quiet compared to the noise and street traffic on the front side of the hotel. We loved the buffet breakfast with a beautiful view. So many options - pancakes, waffles, sushi, porridge, toast, fruit and lots of Chinese and Indonesian dishes to choose from. Staff were very friendly and accommodating.

The hotel is in a very busy, city area, which was fine for us as we just wanted to chill at home and in the pool but might not be ideal for most tourists. The kitchen in the townhouse only had mugs, 2 bowls and no cutlery. Probably just needed a bit more essential items to make it functional. The furniture downstairs in the townhouse is in serious need of updating but other than that we were happy!

Room was spacious and clean.

Breakfast. There was literally only fruits we could eat from the buffet. Rest of the food was either traditional food or sushi.

near to highways and facilitated transfer

room is quite small

staff did a good job. well trained, thoughtful, helped me charge my phone and park my bike

they only had jack daniels for $15 us/glass, there were 6 drinks on the menu. the hotel manager let me down on this one. there is an indomart right next door and they could buy local whiskey at least for the cost of 3 shots and make more money. alcohol never expires, there is really no excuse for not having ordered enough of the drinks that appear on the menu. looked like it had been that way for some time too. as I was staying 1 night because I got locked out of my other hotel, I really needed a drink before bed!

the workers were so polite and friendly

Loved everything