Love the quick little breakfast. everyone was so accommodating and the staff was incredible.

Walls are thin, people were playing loud music early and had to call and ask for shower amenties and towels.

Beautifully renovated hotel located on the water. The service was great. Cute gift shop in the boutique. Continental breakfast was small but satisfying. We will definitely be returning! Cannot wait!

Everything! it is really nice, particularly the design!

It was great. Typical continental breakfast with croissants, muffins, fruits, coffee, tea, juice, and yogurt.

Our card key didn't work an hour before checkout and delayed us. The front desk reset our card but it didn't work and we had to go back and redo it again. The second time they gave us a new card and came with us. That resolved the issue.

New beautiful immaculate new rooms.

When booking it said no dogs allowed so we actually had to get someone to watch our very well behaved fur baby and then actually woke up all night from the two dogs that were in the room next door. upon checking in we were not told that the next morning there would be continental breakfast so we went to get breakfast somewhere and at checkout the staff asked if we had breakfast we knew nothing about. we said no we didn’t know. also when I booked and on checkin we stated it was our 35th wedding anniversary and nothing. note: a little bottle would have been nice placed in our room. with the amount we spent on the room it’s just something nice welcoming your guests. not a friendly kind of vibe there. also lots of empty rooms and we were placed upstairs no one to help with our bags and don’t forget next door to two dogs. note to staff: spread out your guests. also our room was off the Highway heard cars all night. not water view as stated on booking. you are actually in a marina not near one

room size, furniture, & stovetop/frig. location and proximity to Greenport & Winerys

place was empty on weekday before memorial day but yet would not consider giving us a room closer to water,

This was a wonderful experience. I couldn't have asked more from the facility and the kind attention from the staff. We most definitely will be back!

Greenport is a quaint and charming town. The Inn was in a great location, as it sits on the Marina, next to a great restaurant, and just 5 mins from the heart of Greenport and about 5 mins from the heart of Southold, both of which offer lots of cool shops, breweries, wineries, farms and restaurants (more so in Greenport than Southold) We've gone to this Inn for years when it was called Heron Harbor Inn & Suites. It's ALWAYS been a great and consistently enjoyable stay. But now, as Shoals, after having been completely remodeled, it's FABULOUS!!! We will definitely go back. Hopefully, after spreading the word & leaving a great review, we will actually still be able to get a room. LOL

There was no breakfast, but was given vouchers to use elsewhere. The rooms were brand new, very nicely decorated and very comfortable. The manager was very helpful and friendly.

No complaints.