thank you for professional help and service

Clean we feel at home no one gave any hard time

Nothing for now

The space fits perfectly for a family vacation. The lounge area is spacious.

There’s no light facing the braai area and the dining table does not have enough space or chairs for large groups. The WiFi wasn’t working.

I hosted a family function over the long weekend in August, my 4 brothers only used the house to sleep for 3 nights between 1am and 6am. Nothing was touched in the house other than the bedrooms and bathroom. The house is in need of refurbishment, the front door is broken. It's full of rust and the beds are old and uncomfortable. Anyway, on the day of departure we were told that other guests need to check-in at 14:00. My brothers had accidentally left with the keys. The keys were returned immediately after they called me. Then 6 days later they send a message that the chair is broken and I will not get my R500 deposit back. Firstly, the chair is old and worn out as most of the furniture in the house and secondly, nobody touched the chairs. It was never used so how was it broken by us? Then you wait to tell us 6 days later, inspections are suppose to be done on the day of check-out and review is shared after inspection within 24-48 hours at max. 6 days later you mention it yet we were told other guests are checking in after us so at which point was this inspection done? We were refused our deposit of R500 for an old and worn out chair that doesn't even cost R200. There's absolutely no business integrity. The service is very poor. I didn't even bother fighting the issue, they clearly need the R500 more than me for them to resort to such extreme unprofessionalism.