Kimpton Kitalay Samui by IHG

While you pay a premium compared to other hotels in the area, the value for money falls a bit short, as you don't get much extra in return. However, the hotel is visually appealing, and the staff is generally friendly. The dining options were good, and I especially enjoyed the on-site Japanese restaurant.

The check-in experience was disappointing, as no information regarding the hotel's facilities or promotions was provided upon arrival. Although the staff attempted to explain this to me later, I expect a higher standard of service from a 5-star hotel. Furthermore, housekeeping was unreliable; my room was not cleaned on time, leaving me to question if it had been properly cleaned at all.

The pool was amazing

Need a taxi to go to places

The interior design of the hotel is wonderful. You can take very beautiful photos in many spots. The breakfast variety is excellent. A great hotel for families with children. The furniture in the rooms is new and very well maintained. Clean. The staff are absolutely very polite and respectful. They make you feel the kindness of the Thai people in the most profound way.

The sea is definitely not suitable for swimming. There are rocks everywhere and no matter how far you go, it doesn’t get deeper. Not suitable for swimming. This is a characteristic of the region. There is nothing the hotel can do about this situation. It is not their fault. I think the hotel is generally understaffed. Of course, this may be because we went during the low season. We often had trouble finding staff at the bars around the pool. Other than that, we experienced a few mishaps that can happen on any holiday, but the hotel staff and management team made a real effort to compensate for the situation. I would like to thank them again.

The view somehow only.

Room is nice, but bathroom is very bad, service is normal to the average service in Thailand, beach is full of rocks, which nice to see not to swim, one pool and is small. Location is somehow far, though Koh Samui is small and Grab is easy. Price is high for what you get in comparison to other resorts here.