The bed was a uncomfortable and hard at night time, everything was good thanks

ok

ok

The towels

Mould on doors,and bathroom floor, shower curtain,lack of cooking utensils,dirty blankets,thin single beds.Building work taking place all day on Private appartment, very annoying,I complained and was upgraded for last two nights.

Very nice location and roomy apartments. Very nice staff, who were always willing to help. Very nice salad buffet and desert at dinner.

At least the kitchen should be renovated. The kitchen ware and equipment were good, but the tables were quite worn out which gave a bit unclean appearance. Also the heating system needed to be set to 25 degrees to have a good sleeping temperature, since the bed really didn't have any duvet covers, but only sheets and a blanket to put on top of it. The breakfast was OK, but maybe they didn't have so much options since it was low season. Also the Dinner was a bit disappointment, but ok, with that price it was actually pretty good. The salad buffet was very nice, also the desert, but some times the warm dishes were not that attractive.

Nice bathtub.

Indoor pool was absolutely disgusting. Smelled like sewage and black mold all over the place. The staff at the pool were rude and unpleasant. Was disappointing

Professional receptionist, huge complex with multiple outdoor pools and an indoor pool we had entirely to ourselves when we visited in November. We enjoyed the steam rooms and saunas as well, segregated by sex, and the jacuzzi attached to the pool. We had a big room with heating and its own personal router, which provided fast WiFi — I worked remotely from the kitchen table. Parking is barely off the street, but in bays right alongside the hotel. We were able to park up outside reception at first, and later directly beneath our balcony. The walk along the beach was nice too, and the town was lovely, if quiet at this time of year. Plenty of eateries open within walking distance. The kitchenette was useful for some meals too. Overall great value for money at the off-season price

The kitchenette is a bit too small, with limited cutlery and two microwaves rather than an oven. We cooked primarily on the stovetop.

Location, beds, pools, staff overall a pretty good stay

Room cleaning could be better, they didn't even mop the floor during the stay.

Lovely pool area and pool bar. Lovely friendly staff in pool bar and good food

Apartment in Block R a bit basic. Ones pictured in my booking looked better.

Location,boat to the ocean,pool and the best thing is animation team!!!

cleaning in rooms,no beach towels in hotel with pool-no sense!!!not good service at all!!!

The staff member from the boat service, Fabio. We travelled with a child with special needs and he treated us with equality which is very rare. Fábio was always friendly on his approach and tried to make the boat ride a great experience to our son who will forever remember him as the best pirate ever!

Fernando, the staff member from “Bar a Vela” who sold us salmon pasta as carbonara end tried to fool us by saying that that’s the way cabonara ia made in Algarve. We had to return the pasta and a friendly member from the bar did her best to apologize and found us a carbonara from a different area of the hotel. The dish itself was terrible. We didn’t have any meals included and decided to try the restaurant. Too expensive for the type of food. Unfortunately going around town is very hard if you are traveling without a car. Impossible to catch an Uber and even an old fashion taxi is hard to be found.

The location was great

I had booked for 2 adults and 2 children but unfortunately only myself and my son could come due to my husband been sick, I taught the hotel would of redunded me for the 1 adult and 1child. We had also paid for the breakfast