Die Gäste lieben es hierGäste bewerten diese Unterkunft mit der Bestnote
Großartig für HaustiereBringen Sie Freunde und Angehörige mit – auch die mit Fell
Tolles GesamtpaketEine High-End-Immobilie in dieser Gegend
Lage
Bewertungen
1 / 10
Very Bad Experience With the Facility and Management
Dear Booking.com Customer Service Team,
I am writing to formally complain regarding my recent booking at Hotel Shivalik Homestay and to request a full refund of the booking amount along with appropriate compensation.
We booked Hotel Shivalik Homestay for two days based on the information displayed on Booking.com, which stated that the property was located in Lansdowne and approximately 10 km from the main tourist attractions. However, upon reaching the property, we discovered that it was actually located in Satpuli village, approximately 35 km from Lansdowne. This was materially different from the location represented on Booking.com at the time of booking.
The property was also situated in a remote area with no nearby shops or basic facilities. After discovering the actual location, we immediately contacted the hotel owner and requested cancellation of the booking and a refund. However, the owner refused to cancel the booking or refund any amount, leaving us with no option but to stay temporarily.
Further, there was no proper facility for lunch or dinner, while the breakfast options were extremely limited to bread and paratha. Considering these circumstances and the significant discrepancy between the advertised location and the actual location, we had to leave the property on the same day, despite having booked it for two days.
As we had to arrange alternative accommodation urgently during a period of high demand, we were forced to book another hotel at short notice, resulting in an additional expenditure of approximately ₹16,000.
In view of the above, I request Booking.com to:
Investigate the material discrepancy between the location advertised on Booking.com and the actual location of Hotel Shivalik Homestay.
Provide a full refund of the original booking amount.
Consider appropriate compensation towards the additional ₹16,000 accommodation expense incurred due to the misleading location information and the circumstances at the property.
Take appropriate ac
Dear Booking.com Customer Service Team,
I am writing to formally complain regarding my recent booking at Hotel Shivalik Homestay and to request a full refund of the booking amount along with appropriate compensation.
We booked Hotel Shivalik Homestay for two days based on the information displayed on Booking.com, which stated that the property was located in Lansdowne and approximately 10 km from the main tourist attractions. However, upon reaching the property, we discovered that it was actually located in Satpuli village, approximately 35 km from Lansdowne. This was materially different from the location represented on Booking.com at the time of booking.
The property was also situated in a remote area with no nearby shops or basic facilities. After discovering the actual location, we immediately contacted the hotel owner and requested cancellation of the booking and a refund. However, the owner refused to cancel the booking or refund any amount, leaving us with no option but to stay temporarily.
Further, there was no proper facility for lunch or dinner, while the breakfast options were extremely limited to bread and paratha. Considering these circumstances and the significant discrepancy between the advertised location and the actual location, we had to leave the property on the same day, despite having booked it for two days.
As we had to arrange alternative accommodation urgently during a period of high demand, we were forced to book another hotel at short notice, resulting in an additional expenditure of approximately ₹16,000.
In view of the above, I request Booking.com to:
Investigate the material discrepancy between the location advertised on Booking.com and the actual location of Hotel Shivalik Homestay.
Provide a full refund of the original booking amount.
Consider appropriate compensation towards the additional ₹16,000 accommodation expense incurred due to the misleading location information and the circumstances at the property.
Take appropriate ac
10 / 10
Exceptional
- Very clean and cozy room
- river , hills view from the balcony
- river at walking distance
- natural waterfall is also near hotel
- Cooperative staff
- Good quality food
- Parking in front of the property
- Flexible check-in & out
- Location is good ,away from the tourist areas crowd
Nothing
10 / 10
Recommended
-Beautiful place
-Healthy environment
-A lovely mixture of homestay and hotel like amenities
-riverview from balcony
-spacious room
-home like food
-peaceful
Value for money
3 / 10
Worst experience of my life of 22 years of travel. Basic amenities were refused.Rude staff behavior
Only the rooms were clean and spacious. Bathroom was spacious and clean. Balcony view was good.
1. Staff was very rude in talking.
2. Basic Amenities were not provided. Only 1 towel was provided for Double occupancy. Only after many requests did they give 2nd towel.
3. Drinking water glasses were not provided in Room.
4. Dinner was refused in room. Had to take in Gallery on table and chairs with no fan or cooling.
5. AC was switch off in morning from mains.
6. Food was very limited and taste was not at all good.
7. In my life time first time i tried Home stay and will never go for home stay again. Worst experience
- Very clean and cozy room
- river , hills view from the balcony
- river at walking distance
- natural waterfall is also near hotel
- Cooperative staff
- Good quality food
- Parking in front of the property
- Flexible check-in & out
- Location is good ,away from the tourist areas crowd
Nothing
10 / 10Herausragend·Juni 2022
-Beautiful place
-Healthy environment
-A lovely mixture of homestay and hotel like amenities
-riverview from balcony
-spacious room
-home like food
-peaceful
Value for money
10 / 10Herausragend·Juni 2022
- Very clean property
- Nice view from the balcony
- Friendly staff
- Good food
- Parking in front of the property
- Flexible check-in & out
- Location is good if you want to stay away from the touristy areas
- Location is 33kms away from Lansdowne
10 / 10Herausragend·Mai 2022
The location as well home made food was excellent. Riverside room perfect location to ask for.
Gelegen in Lansdowne, in der Region Uttarakhand, hat die Unterkunft Shivalik Riverine Homestay and hotel einen Balkon und Bergblick. Dieses Privatzimmer bietet einen Garten und einen kostenlosen Privatparkplatz.
Ausstattung
Kostenloses Parken
Nicht-Raucher
Haustierfreundlich
Heizung
Balkon/Terrasse
Zugang zum Strand
Garten
Barrierefreies Parken
Kamin
Strandfront
Familienfreundlich
Raucherfreundlich
Schlüsselzugriff
Housekeeping verfügbar
Feuerlöscher
Reinigungsmittel
Häufig gestellte Fragen
Werden in dieser Immobilie verbesserte Reinigungsverfahren angewandt?
Ja, diese urlaubsunterkunft hat zugunsten Ihrer Gesundheit und Sicherheit verbesserte Reinigungsverfahren und -prozesse eingeführt.
Ist bei dieser/diesem urlaubsunterkunft ein Parkplatz inbegriffen?
Ein Parkplatz ist bei Shivalik Riverine Homestay and hotel nicht als Ausstattungsmerkmal aufgeführt. Für weitere Informationen zu Parkmöglichkeiten wenden Sie sich bitte an die Unterkunft.
Gibt es in diesem urlaubsunterkunft einen Pool?
Bei dieser/diesem urlaubsunterkunft ist kein Pool als Ausstattungsmerkmal aufgeführt. Überlegen Sie sich, ob ein Pool für Sie wirklich so wichtig ist.
Ist Shivalik Riverine Homestay and hotel haustierfreundlich?
Ja! Diese/Dieses urlaubsunterkunft ist haustierfreundlich. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Buchungsanbieter in Verbindung zu setzen.
Welche Ausstattungsmerkmale sind bei Shivalik Riverine Homestay and hotel verfügbar?
Wir haben 16 Ausstattungsmerkmale für dieses Mietobjekt gefunden. Dazu gehören kostenloses parken, nicht-raucher, haustierfreundlich, heizung und balkon/terrasse.
"- Very clean and cozy room
- river , hills view from the balcony
- river at walking distance
- natural waterfall is also near hotel
- Cooperative staff
- Good quality food
- Parking in front of the ..."
Verifizierter Gast
Nicht verpassen! Preis und Verfügbarkeit können sich ändern
Die Gäste lieben es hierGäste bewerten diese Unterkunft mit der Bestnote
Großartig für HaustiereBringen Sie Freunde und Angehörige mit – auch die mit Fell
Tolles GesamtpaketEine High-End-Immobilie in dieser Gegend
Über diese urlaubsunterkunft
Shivalik Riverine Homestay and hotel
Gelegen in Lansdowne, in der Region Uttarakhand, hat die Unterkunft Shivalik Riverine Homestay and hotel einen Balkon und Bergblick. Dieses Privatzimmer bietet einen Garten und einen kostenlosen Privatparkplatz.
Ausstattung
Kostenloses Parken
Nicht-Raucher
Haustierfreundlich
Heizung
Balkon/Terrasse
Zugang zum Strand
Garten
Barrierefreies Parken
Kamin
Strandfront
Familienfreundlich
Raucherfreundlich
Schlüsselzugriff
Housekeeping verfügbar
Feuerlöscher
Reinigungsmittel
Karte von Uttarakhand, Indien
Bewertungen und Rezensionen
8,2 / 10
(9 Bewertungen)
100 % verifizierte Bewertungen
10 / 10Herausragend·Juni 2022
- Very clean and cozy room
- river , hills view from the balcony
- river at walking distance
- natural waterfall is also near hotel
- Cooperative staff
- Good quality food
- Parking in front of the property
- Flexible check-in & out
- Location is good ,away from the tourist areas crowd
Nothing
10 / 10Herausragend·Juni 2022
-Beautiful place
-Healthy environment
-A lovely mixture of homestay and hotel like amenities
-riverview from balcony
-spacious room
-home like food
-peaceful
Value for money
10 / 10Herausragend·Juni 2022
- Very clean property
- Nice view from the balcony
- Friendly staff
- Good food
- Parking in front of the property
- Flexible check-in & out
- Location is good if you want to stay away from the touristy areas
- Location is 33kms away from Lansdowne
10 / 10Herausragend·Mai 2022
The location as well home made food was excellent. Riverside room perfect location to ask for.
Nope nothing like that
€€€€
Von Gästen am besten bewertet
8,2
(9 Bewertungen)
"- Very clean and cozy room
- river , hills view from the balcony
- river at walking distance
- natural waterfall is also near hotel
- Cooperative staff
- Good quality food
- Parking in front of the ..."
Verifizierter Gast
Nicht verpassen! Preis und Verfügbarkeit können sich ändern
Die Gäste lieben es hierGäste bewerten diese Unterkunft mit der Bestnote
Großartig für HaustiereBringen Sie Freunde und Angehörige mit – auch die mit Fell
Tolles GesamtpaketEine High-End-Immobilie in dieser Gegend
Karte von Uttarakhand, Indien
Über diese urlaubsunterkunft
Shivalik Riverine Homestay and hotel
Gelegen in Lansdowne, in der Region Uttarakhand, hat die Unterkunft Shivalik Riverine Homestay and hotel einen Balkon und Bergblick. Dieses Privatzimmer bietet einen Garten und einen kostenlosen Privatparkplatz.
Ausstattung
Kostenloses Parken
Nicht-Raucher
Haustierfreundlich
Heizung
Balkon/Terrasse
Zugang zum Strand
Garten
Barrierefreies Parken
Kamin
Strandfront
Familienfreundlich
Raucherfreundlich
Schlüsselzugriff
Housekeeping verfügbar
Feuerlöscher
Reinigungsmittel
Häufig gestellte Fragen
Werden in dieser Immobilie verbesserte Reinigungsverfahren angewandt?
Ja, diese urlaubsunterkunft hat zugunsten Ihrer Gesundheit und Sicherheit verbesserte Reinigungsverfahren und -prozesse eingeführt.
Ist bei dieser/diesem urlaubsunterkunft ein Parkplatz inbegriffen?
Ein Parkplatz ist bei Shivalik Riverine Homestay and hotel nicht als Ausstattungsmerkmal aufgeführt. Für weitere Informationen zu Parkmöglichkeiten wenden Sie sich bitte an die Unterkunft.
Gibt es in diesem urlaubsunterkunft einen Pool?
Bei dieser/diesem urlaubsunterkunft ist kein Pool als Ausstattungsmerkmal aufgeführt. Überlegen Sie sich, ob ein Pool für Sie wirklich so wichtig ist.
Ist Shivalik Riverine Homestay and hotel haustierfreundlich?
Ja! Diese/Dieses urlaubsunterkunft ist haustierfreundlich. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Buchungsanbieter in Verbindung zu setzen.
Welche Ausstattungsmerkmale sind bei Shivalik Riverine Homestay and hotel verfügbar?
Wir haben 16 Ausstattungsmerkmale für dieses Mietobjekt gefunden. Dazu gehören kostenloses parken, nicht-raucher, haustierfreundlich, heizung und balkon/terrasse.
Entdecken Sie ähnliche Aufenthalte in Uttarakhand, Indien