Cozy place with short walk rech till city center

Il patio esterno, raggiungibile lego house a piedi

Niente

Really comfy beds and the underfloor heating was a real treat. The kitchenette was perfect for us for a couple of nights stay. The location was great for our visit to the Lego House and we loved all the Lego in the apartment too.

What I liked most was that it is a big appartment with two rooms and there were coffee, infusions,...

A sink for washing up in the living room instead of doing in the toilet

Meget hyggeligt og personligt indrettet. Mange fine LEGO ting. Der var kaffe, te m.v. Fint køleskab, kogekedel og flere køkkenting. Dejlig bruser med masser af varmt vand. Gode og behagelige senge.

Der var have vi skulle bruge og alt var klart til os.

Der manglede en dør mellem gang og stue. Da lyset i gangen var automatisk, gav det gener om natten for de to der overnattede i stuen.

First night we arrived, there were no towels! The blankets and pillows were smelly! Even my kids said their pillows stinks! We arrived late around 10pm, so we did not want to wake up the host since it was late. We tried to contact the host the next morning, we did not hear anything back for the whole day. We called and left a message. Knock on the door. No response. Finally we called booking.com They managed to get hold of the host. They showed up around 9:30pm. The host kept complaining about the "Professional Cleaning Service" and booking.com for not delivering messages, as if nothing is their fault and it is all the professional cleaning service and booking.com issues. Finally by 10pm, we received towels and replacement of bedsheeets. We told the host we were not happy about the whole senario. The host told us that we can leave if we are not happy! Unbelievable!!!! It's 10pm! He was asking us to leave at 10pm, with 2 exhausted kids. Very poor attitude. No customer service. No sense of Hygiene. The area was full of ants. See photos. There were used towels in laundry basket from previous customer in washroom. When we complained to booking.com about the towels, he told us that we are making a big fuss and we could have used a t-shirt to dry our body instead of towels. Also we should book a hotel instead of complaining about no towels and smelly pillows and blankets. Can you believe that's his response? Good luck staying there with such customer service.

Very cozy & comfortable