Airis Sanctuary Resort

- Lovely, welcoming staff on reception. - Very clean room. - Great location -Excellent air conditioning, -Great to have a smart TV for relaxing and watching something before bed. - Laundry service was good - Breakfast had a good selection

- The swimming pool could have been cleaner during our stay, it was pretty filthy. - There were no seats or loungers around the pool, - The bed and pillows were extremely hard. The hotel didn’t have mattress toppers. - It would have been useful to have a mirror in the room. - The towels were very thin and quite worn, so could do with replacing. - The hotel café doesn't open until 5pm, which was a shame, as it would have been nice to have access to refreshments earlier in the day.

Das Personal war sehr nett.

Schade das es am Pool keine Liegen gab.

The location is great. Close to lots of restaurants, bars etc but on a side street so not noisy. The room was spacious, clean and had everything you needed for a comfortable stay.

Unfortunately, we didn't like the breakfast. We tried for 5 mornings but it was always cold. They have a microwave but we didn't want to keep reheating food. We had breakfast elsewhere for the rest of our stay.

The location is good, many restaurants nearby You can walk to Pentai Cenang if it’s not too hot or the grab ride is 1/2€

It’s not clean at all It’s not well maintained and bit old Nothing compare to the beautiful pictures you see on booking The breakfast is not good at all and cold anytime you go (first morning I arrived at 10 am it was empty and cold, the next day I arrived at 7:30 it was still cold not even room temperature) The towels provided weren’t satisfying for an hotel: a big hole in one and may stains on the other The wall were not clean at all (dirty like if soda was launched in the wall) We had a “lake view” room and was too noisy with the frogs