We found everything fantastic, it was clean , comfortable and very nice we couldn’t fault anything and parking was super easy best we have encountered!

Nothing

Its location and ambiance

That fact that I didn’t stay as it was a gift for friends

apparently the fire alarm went off and they said i was smoking in my room and i dont smoke and hadn't smoked for 2 years

the fact they had no proof of me smoking

New and clean

Staff

Staff were exceptionally friendly. Rooms were larger than expected, clean, new, fresh and room service always made our beds which I loved. Offered a reusable bottle, with water filters on each level for clean fresh drinking water - super handy since I am not a tap water drinker. The breakfast was delicious - would have liked it included in price we paid but we did pay extra and it was nice. Location is a bit random - but quite and was close to the things we needed

The pillows! So soft and I ended up with a very sore back and neck from them. No public transport near this accomodation - the closest bus was a 30 minute walk (which we didn't mind, but keep this in mind)

Amazing dinner

Breakfast was average

Cleanliness

Location and the fact we were given highway facing room, which had disturbance from the road and traffic

cleanness staff customer service

restaurant menu

I liked everything about this hotel. Staff very friendly, helpful and polite

the fact that it's complicated to wifi your phone to the tv to watch movies and most of the times it doesn't work. It was frustrating. Is there any way to make it more accessible?

Great service and nice clean rooms.

Very clean and new. Good location for the occasion.

Other than the festival that was on, I wouldn’t stay again because of the location.

Place was clean, staff were super friendly!

Overall very satisfied with the stay, had great facilities & the team were very friendly. Stay was cut short but overall did have a great overall experience. The room was spacious, not dated which was great to see and the bathroom alongside the whole room had no faults. Overall amazing hotel, will definitely stay again.

N/A

Location

Inconsistency

Very modern and luxurious. Excellent design and travel amenities. Hyatt really knows how to design a “perfect” hotel room.

Nothing. Location is in a modern commercial site with lots of beautiful, large office buildings and gorgeous landscaping which we enjoyed. Some might prefer more touristy locales.

Spacious, modern and comfortable room with plenty of seating options to relax on. Very quiet with nice landscaping around the hotel which stood on its own with plenty of space for parking.

great location - comfort and staff

Close to my duathlon race. Close to food outlets. Easy to find. Very clean, spotless actually! Amazing continental buffet breakfast!

No microwave in room.

Location suited the need. Parking was easy and accessible. Lovely bar and and facilities. Rooms very comfortable, however no spare pillows or blankets, AC struggled in cooler temp with inly single light quilt cover.

Temperature control was difficult to regulate. It was a particularly cold period and the AC seemed to struggle to maintain and comfortable temp.

Staff are lovely and friendly Restaurant is gorgeous and chef made delicious eggs for breakfast. I travel regularly for work this place is a firm favourite for me

It’s new

Smell bad of the bed sheets pillow covers etc

Clean, modern.

Meals and bar were a little expensive.

Very well run and excellent services.

Would help if your Dining Menu included details about your morning breakfast buffet.