The Block Hotel & Commons

Pleasantly surprised to find such a good hostel in Silverthorne, well set up and run. Good indoor and outdoor sitting area. Will stay again.

The large window in our room, the facility in general and affordability.

Karaoke until 11 pm instead of 10 pm as we needed sleep before an early morning the next day. Our room as on the second floor and our wall adjoined the bar! Very Loud! Also- serve sone food at the bar! Please!

Location, easy to park, mountains view, friendly neighborhood. The bar , food in the hotel

The location is beautiful. The bunk beds were comfortable and spacious, you can sit up. Shelf with plug provided to charge devices. Walled in to minimize noise and provide privacy. Individual compartment to keep your belongings and has a bar to hang clothes. Restrooms/showers were clean and spacious. Kitchen provided baskets and labeling supplies to put your food in the fridge and in pantry. It was pleasant to meet other guest while preparing meals together. The common sitting areas are large, clean and inviting.

The desk staff were not attentive, courteous and friendly. When I arrived I approached the desk and stood there while the receptionist looked down. Finally she looked up and ask if I needed anything. I asked for the restroom and she pointed. I looked the way she pointed but couldn't quite see it so I looked at her puzzled and asked, where? She just said, on the right. After using the restroom I came back to check in. I told her I had reservations and was checking in. I was informed that the AC in the room was not working and was told I might want to check it out first. I wasn't sure what that meant. What if I checked out and it didn't work out for me, where would I sleep? I was not offered any options nor was I given any appologies for the inconvenience. Mind you I made the reservations just a few hours before when this was already an issue and nothing was informed to me nor was I offered a discount. Anyhow, I stayed because I had been driving all day and just needed a place to stay and Colorado doesn't allow overnight parking in their rest areas so I had no choice. Thankfully I had made my reservations thru booking.com so I got a good price for it. I thought maybe this was just the night shift person being tired or something. But the next morning there was another receptionist and the same attitude. They are either on their phones or taking to someone else. Just not very attentive to costumers at all. But, the place is nice so as long as you don't expect great costumer service you will enjoy it here.