Work being done there wasn’t disruptive at all. Beautiful location with tons of amenities. Hope to head back soon

We loved this place! We are a family of 5 so it can sometimes be difficult to find a place with plenty of room for everyone. This place was perfect! We also loved having beach equipment (chairs, boogie boards, umbrella) to use during our stay. We'd love to book again!

It was beautiful and very clean and so very nice and relaxing

The villa is fine. It had everything we needed including beach chairs and towels. The washing machine needs to be replaced but works (noisy, 2 hour cycle). We didn’t cook or use other appliances. Our issue was that the leasing company texted us the codes for the front door, pool and tennis at check-in time. We went down to the beach and then to the pool. The pool was not opened and had a sign that it would hopefully open later that week (it didn’t). I immediately texted the company and they replied that we could use a pool at another complex that requires getting in the car and driving (had children so 15 minute walk too far). I replied that I wished they had told me and they had no reply. When it didn’t open by the end of the week, we left a day early and I notified them we had gone and that pool never opened. I mentioned that I might write my first review and warn others and they replied that they had offered an alternative (as if equal). When I said that wasn’t good enough, they replied the next day with a 7% credit. We rented a house in Hilton Head a few summers ago with a pool and they called me the week we were going because the pool needed a part and wouldn’t be available. They offered a 25% discount OR a similar property with a pool OR a full refund. This should have been done here. I paid extra for beachfront with pool and the pool is very important. I am pretty lazy and wouldn’t have written a review anyway but I got an email today stating that I had been reviewed as a guest and that I can only see the review after posting my review. That’s when I found out that my complaint has been ongoing and they knew this was an issue with several guests. It is incomprehensible to me that after several complaints and bad reviews, they still chose not to let me know in advance or allow me to find a villa that met my needs. They even sent me a code knowing I couldn’t use it. I will read reviews first in the future!