Nice apartment and location. Not a single television working. Even after repeated request nothing happened.

Everything was clean and met all expectations. Perfect location.

The codes provided for entry into condo and codes for other entries on property were incorrect. When we called for help the customer service people blamed us. We were delayed being able to enter 2 hours. It wasn’t until we were able to talk to the property caretaker Ali that we got into the unit. Ali was great resolving a number of issues The problems turned out to be IT issues Thank goodness for Ali it would have been bad without her help. The condo itself was nice and well appointed. FYI. No laundry in the condo, coin laundry across the parking lot

Great place to stay. Clean, quiet, and convenient to wedding venue and Treasure Island. Great instructions and communication. Thank you!

Very clean. Well stocked beautiful kitchen. In fact everything we needed was there. Just needed a few beers, lol. Would definitely recommend & happily stay again. Cheers 🍻

We loved this unit. It was very very clean. Plenty of towels, soaps, everything we needed in the kitchen. Unit was much bigger and spacious than we thought. The views at night from the deck by the pool and where the barbecue is located was amazing. Only thing was no views from the unit but it was not a deal breaker. We would recommend to friends and family and definitely try to book it in the future.

We all had a great time. Would have loved to have stayed longer.

Perfect

If you want to play tennis, this is the place to stay. The park across the street is very nice for kids, and there are several good restaurants within walking distance. Tierra Verde is a gem.

If you want to play tennis, this is the place to stay. The park across the street is very nice for kids, and there are several good restaurants within walking distance. Tierra Verde is a gem.

This unit at Holiday Island is one of the nicest units in the complex. It was fully equipped and very welcoming. One thing to mention is that there should really be a Check In Process other than the sheet on the counter from 2017. We did not have the “code” to access the pool until after a full week when we finally received an email from Vacassa with that information after having placed several phone calls to Vacassa requesting this information. In addition there is some confusion in regards to having to wear wrist bands at the pool. Apparently this is not a requirement but the instructions stated it was and the wrist bands in the unit were from 2020. We also inquired with Vacassa in regards to our bikes that we had brought along. When we booked this unit we stated that we would be bringing two bicycles with us and we were assured that we could store them with no additional cost. Unfortunately that was not the case as the bike storage unit was locked and the instructions said that a tag needed to be purchased for bike storage. Again after a phone call to Vacassa, we were told to go ahead and store our bikes but we were not able to access the storage area or have tags to store them. We simply ended up keeping our bikes on the carrying rack on our vehicle. The hot water in this unit is “on demand” and not very efficient. We found we had to run the shower/sink faucets for several minutes before the water was warm and it really never got hot. Over-all we had a very nice stay at this unit but would mention that additional cleaning of the tiles floor needs to be addressed as our feet were actually dirty after the first day of walking across the floor. We would definitely rent this unit again in the future but wanted to mention that an updated check in process would be a huge improvement to future guests as well as attention to these details for future reference.

This unit at Holiday Island is one of the nicest units in the complex. It was fully equipped and very welcoming. One thing to mention is that there should really be a Check In Process other than the sheet on the counter from 2017. We did not have the “code” to access the pool until after a full week when we finally received an email from Vacassa with that information after having placed several phone calls to Vacassa requesting this information. In addition there is some confusion in regards to having to wear wrist bands at the pool. Apparently this is not a requirement but the instructions stated it was and the wrist bands in the unit were from 2020. We also inquired with Vacassa in regards to our bikes that we had brought along. When we booked this unit we stated that we would be bringing two bicycles with us and we were assured that we could store them with no additional cost. Unfortunately that was not the case as the bike storage unit was locked and the instructions said that a tag needed to be purchased for bike storage. Again after a phone call to Vacassa, we were told to go ahead and store our bikes but we were not able to access the storage area or have tags to store them. We simply ended up keeping our bikes on the carrying rack on our vehicle. The hot water in this unit is “on demand” and not very efficient. We found we had to run the shower/sink faucets for several minutes before the water was warm and it really never got hot. Over-all we had a very nice stay at this unit but would mention that additional cleaning of the tiles floor needs to be addressed as our feet were actually dirty after the first day of walking across the floor. We would definitely rent this unit again in the future but wanted to mention that an updated check in process would be a huge improvement to future guests as well as attention to these details for future reference.

We were in town visiting our daughter at a local college as well as few college visits for our youngest. Great location to everything and in a nice complex. We will definitely return on future visits. Thanks

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Comfortable stay

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Comfortable stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful unit in a quiet condo development. Very clean and comfortable. Description and photos were accurate and we loved our stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful unit in a quiet condo development. Very clean and comfortable. Description and photos were accurate and we loved our stay!

Property was clean and decor was nicely updated. There is not a water view but we love driving down to ft desoto beach or taking the boat out so that wasn’t a big deal to us. We would definitely stay here again.

Property was clean and decor was nicely updated. There is not a water view but we love driving down to ft desoto beach or taking the boat out so that wasn’t a big deal to us. We would definitely stay here again.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was very clean and tidy and I love the way everything was set up in there. They had all the accessories including tennis ball and rackets. They also had beach accessories which we didn’t get to use but it’s good to have it. Overall me and my folks enjoy our stay and will definitely go back again. The cleaning fee was bit higher but I can manage that.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was very clean and tidy and I love the way everything was set up in there. They had all the accessories including tennis ball and rackets. They also had beach accessories which we didn’t get to use but it’s good to have it. Overall me and my folks enjoy our stay and will definitely go back again. The cleaning fee was bit higher but I can manage that.

This was a very nice rental. Very clean. It looks just like the pictures online. It’s in a quieter spot of Florida. Not on a beach but minutes from North Beach at DeSoto park, which was a beautiful, white-sand beach and not over-crowded. The owners even supply a small cooler to take to the pool. The pool is bath-water warm and very clean and well-maintained. This condo is on the 3rd floor, easy access (no elevator) and ample parking. We loved it and would not hesitate to stay again!

This was a very nice rental. Very clean. It looks just like the pictures online. It’s in a quieter spot of Florida. Not on a beach but minutes from North Beach at DeSoto park, which was a beautiful, white-sand beach and not over-crowded. The owners even supply a small cooler to take to the pool. The pool is bath-water warm and very clean and well-maintained. This condo is on the 3rd floor, easy access (no elevator) and ample parking. We loved it and would not hesitate to stay again!

We are very happy with our choice to stay at Terra Verde. Our condo was very comfortable and homey. The entire set up was located close to everything and had so much to offer. We had a great time!!

We are very happy with our choice to stay at Terra Verde. Our condo was very comfortable and homey. The entire set up was located close to everything and had so much to offer. We had a great time!!

Property was as advertised. Condo was very nice and clean, however the laundry room had a window unit that did NOT cool the room and the washer/dryer only accepts quarters. The change machine was in the clubhouse and the access code given to us was wrong. We finally saw someone that lives on the property that was able to help us. Unfortunately, we had no idea that red tide had occurred and we were unable to take advantage of the outdoor grills on the property because of the horrible smell and dead fish that were all around the deck on the bay. St. Pete beach wasn't too far away but be advised there are tolls to pay.

Property was as advertised. Condo was very nice and clean, however the laundry room had a window unit that did NOT cool the room and the washer/dryer only accepts quarters. The change machine was in the clubhouse and the access code given to us was wrong. We finally saw someone that lives on the property that was able to help us. Unfortunately, we had no idea that red tide had occurred and we were unable to take advantage of the outdoor grills on the property because of the horrible smell and dead fish that were all around the deck on the bay. St. Pete beach wasn't too far away but be advised there are tolls to pay.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was well maintained with comfortable furniture and beds. Bathrooms were clean and stocked. The kitchen is open and fully stocked and ready for cooking or entertaining. It had a nice balcony. Pool and hot tub were a plus for our family. Loved it!

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The unit was very nice and well-furnished (plenty of kitchen supplies, beach supplies, etc.). It is in a quiet complex on Tierra Verde. It was cleaner than most rental condos we have stayed in. The unit itself was 5-star worthy but TurnKey's text-based customer service has a flaw that was ridiculously frustrating and ultimately made us leave the unit a day early due to Hurricane/Tropical Storm Elsa.

My first experience with the text-based customer service went well. The WiFi was not working in the unit even after I did all the normal "tricks" to reset it. After texting the issue, TurnKey did send someone that day and the problem was resolved.

Where the experience went downhill was when I sent a text about how to handle our departure. We were due to check out at 10AM when Hurricane Elsa was expected/predicted to be making landfall in the Tampa/St. Pete area. Full disclosure...the weather pundits were wrong, Elsa stayed well offshore as it passed Tampa, and there was very little foul weather impact in the area.
I sent TurnKey customer service a text asking "can we somehow shelter in the condo association clubhouse until it is safe to travel to the airport" if the hurricane was hitting the island at our 10AM checkout time. I noted that the clubhouse had a keyed entry.
Response: We can feel your sentiments about this. This is certainlynot how we wanted you to have to spend your vacation. We are sorry but it looks like the departure time for this reservation is set to 10 AM. I am not able to extend that at this time. We humbly ask for your kind understanding. Again, our sincerest apologies for the inconvenience. Anything else I can help you with today?"

It seems obvious that the customer service must be based overseas and is not equipped to handle non-routine issues (like an impending hurricane).

We opted to leave a day early and pay for a hotel room near the airport in Tampa to avoid a potential 30 mile drive in hu

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The unit was very nice and well-furnished (plenty of kitchen supplies, beach supplies, etc.). It is in a quiet complex on Tierra Verde. It was cleaner than most rental condos we have stayed in. The unit itself was 5-star worthy but TurnKey's text-based customer service has a flaw that was ridiculously frustrating and ultimately made us leave the unit a day early due to Hurricane/Tropical Storm Elsa.My first experience with the text-based customer service went well. The WiFi was not working in the unit even after I did all the normal "tricks" to reset it. After texting the issue, TurnKey did send someone that day and the problem was resolved.Where the experience went downhill was when I sent a text about how to handle our departure. We were due to check out at 10AM when Hurricane Elsa was expected/predicted to be making landfall in the Tampa/St. Pete area. Full disclosure...the weather pundits were wrong, Elsa stayed well offshore as it passed Tampa, and there was very little foul weather impact in the area. I sent TurnKey customer service a text asking "can we somehow shelter in the condo association clubhouse until it is safe to travel to the airport" if the hurricane was hitting the island at our 10AM checkout time. I noted that the clubhouse had a keyed entry.Response: We can feel your sentiments about this. This is certainlynot how we wanted you to have to spend your vacation. We are sorry but it looks like the departure time for this reservation is set to 10 AM. I am not able to extend that at this time. We humbly ask for your kind understanding. Again, our sincerest apologies for the inconvenience. Anything else I can help you with today?"It seems obvious that the customer service must be based overseas and is not equipped to handle non-routine issues (like an impending hurricane).We opted to leave a day early and pay for a hotel room near the airport in Tampa to avoid a potential 30 mile drive in hu

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The rental was cute, well appointed, and as advertised. However we found ants throughout the kitchen, living room, and balcony of the property. We raised the issue to Turnkey several times, and they said the message was "relayed to the home care team" but the ants were never taken care of. We found some bug spray under a sink and started spraying them ourselves, but never felt totally comfortable, knowing there were insects about - we didn't want to put bags on the floor... Had to keep all our food sealed in the fridge, etc.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The rental was cute, well appointed, and as advertised. However we found ants throughout the kitchen, living room, and balcony of the property. We raised the issue to Turnkey several times, and they said the message was "relayed to the home care team" but the ants were never taken care of. We found some bug spray under a sink and started spraying them ourselves, but never felt totally comfortable, knowing there were insects about - we didn't want to put bags on the floor... Had to keep all our food sealed in the fridge, etc.