Host and all people working there was friendly Host was helpful, speak malay! And very kind gave us much bigger room . Would be nice if toilet can better in future But for the price can't demand

close to the beach

the bed sheets were dirty & caused skin irritations. also, lots of holes in the walls where bugs got in

The beach was great, and close by, we could easily walk there. The clarity of the sea water was unreal! Swimming was only possible in the a.m. due to the tides. But we had use of a pool on the resort premises. A large Hotel on the beachfront provided all sorts of water sport activities, at a cost. Restaurants in abundance. Prices much higher though, than what we would pay in Phuket. Coffee, tea and hot water provided in the morning and most of the day.

We got what we paid for :) Many long tail boats active in the only area where one could swim.

- The village is full of nice locals and good restaurants - The beach is pretty nice and quite

- The front manager was rude. I felt like I they were doing a favor by letting me stay there. - The received treatment changes according to your nationality, expect rudeness if you’re not European. - The room was full of mold and the bed sheets were stained - The hotel is far away from any activity you wanna do in phi phi and the staff won’t offer much help towards your transportation to these places

I was at first totally surprised by the super-professional and fast communication via the booking-app. The "service-team" responded immediately and very friendly to every single question and gave tips for a save and sound journey, especially for the boat-transfer to the north part of the island. At Ton-Sai-Pier somebody waited with for us with a Name-sign and led us to the other side of the beach to another taxiboat to the north part (at this time we did not know that this was the only way to the north part... do NOT believe GoogleMaps - there is NO road in between!). At the north beach our always very friedly host waited for us, took our luggage and drove us to the "Resort"....

...we arrived at the resort which is in the backyard of some street-shops, directly behind some bars, a radio-tower, and an old half dried sewage-filled "river".. I'd say swamp. We entered our bungalow 105 and were greeted by an old and piercing smell of mold. The whole bungalow could only be described as hazardous. There was green and black mold on the pillows, the sheets and blankets had dark and multicoloured stains, the furniture were partially damaged, locks were missing, the faucet in the "wet-cell" was green-yellow-rotten.... I even found a "collection" of old cut fingernails in the drawer of my so called nightstand... The whole situation was simply a danger to our health and if there hadn't been so many moskitos in the swamp (sorry... river) we would have slept on the beach. We took a few looks to other bungalows and talked to some people there... and it was not much better at the other bungalows. We decided to stay one night on one mattress in our own sleeping bags which we've brought for stays in hostels. ....the other mattress was totally damaged, the springs came through the topper. Talking about sleep.... there was party in the local bars with extremely loud music until about 2 am... and at 5 am the Muezzin called us over the speaker with high volume to the morning prayer. We then packed our backs and went to the front desk where the host was a bit confused why we wanted to leave. He was really in worry if "anything was wrong" and if he could change anything, and I totally believe that he was serious, but there was nothing to "change" except tear down the complex and rebuild it. Later we found out that the "very friendly service team" was a paid external service provider who may never have seen the "resort" in real life. We've attached some photos, so you can see what we've experienced.

Location was perfect, away from the crowds. Staff were so lovely and helpful

Nothing. We really enjoyed our stay

Perfect location. Staff exceptional. Manager so helpful and friendly. Very enjoyable stay. Tea and coffee available any time

Rooms not being cleaned during our 4 night stay. Rooms are shabby.

Mister dean was verry helpfull with everything! when you need something you can always contact him!