Our family enjoyed the location and proximity to all we wanted to do. It was very peaceful and quiet with woodland animals grazing in yards every day. The primary King mattress wasn't very comfortable but all other guests stated they slept really well. The furniture is comfortable and there's enough beds and seating for larger families. We liked the kitchen layout both up and downstairs and all the outdoor seating. Our ice maker never worked upstairs but I finally checked downstairs on day 3 so all was well. The property management company offered to repair the upper level ice maker, however, could not come in, because our dog was there without her crate. The house is very pet friendly. We shared needed some basic cleaning supplies and they brought them the same day. The only big issue in the home is the musty smell downstairs, there appears to be a leak or some water that's just holding into the ground near the basement and hot tub. it created difficulty for people with breathing problems like my mom to enjoy billiards downstairs. And luckily, we had plenty enough space upstairs. My daughter stayed downstairs and had no complaints. Having the hot tub was a bonus since it rained a lot on our trip and we got to enjoy that every day as it was covered. We would recommend angling the cover so that the water is able to run down the hill, rather than back towards the house and the porch. It was also really nice to have so many games to play. We had a lot of fun together.

Amazing stay. Little hiccup on arrival that was quickly rectified by the staff. A testimony to the folk's commitment to running the property with care and class

We had a nice time visiting Banner Elk. Home is well appointed and we were able to cook for eight pretty easily. Things were in generally good repair and clean. The family especially enjoyed the pool table and hot tub. The foosball table in the images was not there. Stairs to lower level are a bit steep and narrow. Short drive to restaurants and parks. Plenty of room for our group. Would stay again.

Basement bathroom shower did not work. Spider Webs in most of the corners. Good amenities and full kit was good.