We had a wonderful time! The house is well decorated, comfortable and the rooftop was amazing. We will absolutely return again!

The owners and property manager were truly delightful - they provided excellent information for our trip, were very responsive, and sweet. And the property was great, too - well stocked/appointed, clean, convenient, and extremely safe and private. I can’t say enough about the owners and property manager and their place. A great experience. Exceeded expectations.

We thoroughly enjoyed our stay. If we'd left it up to our kids they would have chosen to spend our entire week up on the balcony. We did snorkeling, Chichen Itza, Coba, and lots off searching for the best tacos. The location was ideal!The house is well stocked and had everything we expected and then some. I had read reviews that said places like this lack the cultural experience because they feel like little America. It's true that it did feel that way, but I was grateful for it. After days of keeping a constant eye on the kids it was nice to be in a place where we could let them have a little autonomy.

I’m sure many people will have a great experience staying at this very nice condo. But if you’re looking to be around locals and be centrally located to Tulum or other towns, look elsewhere. Denis communicated early and often beginning more than a month in advance. I appreciate his thoroughness but he sent many documents which contained pages of info that was redundant. When it came to check in, Denis did his part well but the complex required two separate QR codes to enter and the property manager, Darren, dropped the ball on sending one of them despite numerous reminder emails in the days leading up to our stay. We got the code minutes before arriving and the fact that it was only possible to enter with the presence of the person who made the reservation initially forced our party of 5 to do everything together outside the complex. The actual condo is very nice, we had no complaints except for the huge numbers of Americans inexplicably living there. The complex is huge and winding, designed entirely around having access to a car, and contains at least one sign to the Tao community where the condo is which, if taken, leads to a dead end. The Americanized restaurants and all English signs in the complex make it feel like a Kafkaesque gringo playground. Keep in mind it’s 25 minutes to Tulum and over an hour by car to either airport. The beach is geographically close but easily a 10 minute drive unless you take the unmarked bridge to the overpriced Kay Beach Club.