Die Lage ist absolut großartig. Mitten in der Stadt, vieles ist zu Fuß erreichbar, trotzdem ruhig (unser Apartment war im vierten Stock). Große Räume, Dachterrasse mit Stehtisch und Hockern (von dort Blick auf den Dom). Es war sauber und die Küche (die wir allerdings nicht benutzt haben) top ausgestattet. Große Dusche.

Die Schlafsofas im Wohnzimmer sind sehr unbequem (zum Schlafen). Hier würde ein dicker Topper sicher helfen. Außerdem kam aus dem Duschabfluss im Bad ein sehr unangenehmer Geruch. Der auch nach dem Duschen nicht verschwand. Hier müsste vermutlich ein professioneller Rohrreiniger ran.

Schön zentral gelegene Unterkunft mit ausgezeichneten Betten.

Super Zentral

The location was the main positive point. The apartment is close to the city center, with plenty of shops, restaurants, and other amenities nearby. It is a convenient area to stay in, and most things can be reached easily on foot.

The customer service was disappointing. Communication was only possible through chat, and responses often took a long time, which made it difficult to resolve issues quickly during our stay. We also found that the description of the apartment was not accurate, with some important details in the listing not matching the actual situation. When we raised these issues with the host, instead of acknowledging the problem or trying to find a solution, they were defensive and kept insisting that we were wrong. This made the situation even more frustrating, as we were simply trying to clarify the differences between the listing and what was actually provided. I currently have an open support case with Booking.com regarding this matter, as I do not believe this situation should be acceptable. I believe the listing should accurately represent what guests will actually receive, and concerns about significant differences should be properly addressed. Overall, the location was good, but the inaccurate description, slow communication, and the way our concerns were handled affected our experience.