several of the sunbeds were broken and needed to be replaced. Or an incredibly nice house.

A pleasant villa in the Shire at West Haven that provides a suitable base for theme park based Orlando holidays

There was an issue with the pool that was rectified within an hour. We had the pool heated and it was wonderful. Great location. Secure. Lots of space for families. More direction on how to use the alarm would have been nice. We second guessed if we were setting it properly. Could have used more towels.

We had good communication with the management company however the host did not respond to my messages sent directly. This villa is in a fab location on a lovely gated community and it has one of the best layouts we have ever stayed in, however we were a little disappointed with some aspects that could easily be resolved by the owner. The decor is a little dated and showing signs of wear and tear, it wouldn't take much effort or cost to make some small improvements that would enhance your visitors' stay. A number of the outside chairs/ sunloungers were broken (and could have been dangerous if we had children with us.) There was a lack of kitchen items, with only the very basic essentials provided. The photos show a barbecue but there wasn't one. (This wasn't a major issue, but this should be made clear.) The air-conditioning unit doesn't seem to have had the filter changed for quite some time and all the vents were blowing out dirty air. There was only one pool towel provided and not enough bathroom towels for the size of the property. Also all the bath towels were very small. Only one of the hairdryers worked and there were several light bulbs out across the property. The property could do with a major deep clean, revamp and stocking up on the essentials - if this was done, then we would definitely consider renting again.