This is not our original selection of an apt. We were contacted by you saying our original choice which we had already paid a deposit on was not available, we were offered this apartment showing it had a pool and was air conditioned etc, on arrival the pool was empty, there was no oft water in half of the apt, the air conditioning was not working properly , we went 6 days out of 9 with no hot water, no pool at all and inoperative AC for 6 days, we complained to collection crew every day this apartment was not what it was advertised as been and was totally unacceptable we requester another apt but were ignored, we would never book another Holliday home with you because we can’t trust what you say in your advertising or descriptions of accommodation we paid a lot of money for this apt and we feel cheated.

When we arrived in the apartment it was minimum 30 Celsius inside. The AC didn’t work. We texted the contact reference and they told us it was broken and they were going to fix it. This lasted for 6 days without any AC. I find the delay unacceptable and the owner didn’t do much (except giving us fans) to helps us. It was impossible to sleep for all the family. We wanted to get a refund for the nights and find another place with AC. They did not accept. It was one of our top criterias. We leave Barcelona exhausted !

This was my worst vrbo experience. They advertised AC, which didn’t work (in Spain’s hot Summer!) and kept promising they would fix it and never did (we notified them right after arrival). They also offer “24/7 concierge service” yet the only time they answered was after hours, when I was told the office would contact me the following morning (they never did). There was very loud street noise in the front apartment so leaving the windows open (for air!) presented a challenge. Then in the back apartment, the window in one of the bedrooms would not open, so those family members had to sleep on the hard floor and couch in the room with the sofa where they could get a slight breeze. Management did nothing to fix the window - they only asked we send them a picture (of a closed window?!). In the front apartment there was no interior door handle. Someone (the “management” company?!) had placed a paper towel in the door socket and one night we closed the door and my family of four was locked in the apartment for an hour until our other family members staying in the adjoining suite arrived home. Major fire hazard(!) and another example of basic maintenance neglected. Other examples include damaged walls, sewage smell in bathrooms (poorly maintained pipes) and sloppily installed hardwood floors / big spaces between planks. We weren’t expecting a 4-star experience. We were expecting them to deliver what they advertised. Avoid this place at all costs!

Pros: Absolutely Fantastic location, great place for large group or families traveling together, a bathroom for every bedroom, clean white sheets, washer/dryer combo in each apartment Needs improvement: the couch in the living room is really uncomfortable and needs to be fixed/replaced. No tables in the living room-you have to hold on to your drinks/food or put things on the floor, there is a sewage smell in the bathroom that eventually goes away after you flush the lines a few times, you should have more than 1 towel per person, need more pillows for the bed, lack of hot water when showering at certain times of the day. Overall, there are some things that need to be improved upon but decent place to stay if you have a large group and the location is great.

From beginning till end a great experience, the flat was fantastic, very well kitten out. Everything you might need, plenty of bathrooms (we were 7 women staying !) The location was excellent, Everything was easy to get too and we really got the feeling like we were living the Barcelona High Life. Communication was excellent with the host! We really couldn't find fault and will definitely stay here if the need arises!!!! 5*

First of all I wanted to thank the property manager for the quickest response to any questions or concerns. The property is ideal for families and friends. Very spacious and great neighborhood! We all enjoyed our stay and looking forward to another visit.

We had 8 of our daughters friends stay in this VRBO for 10 days. They reported the place was perfect! Great location, they felt very safe in the neighborhood, friendly neighbors in the building, and the perfect spot to enjoy Barcelona. What impressed me was the response times and helpful communication from the property management company. They went above and beyond to help make things easy.

its like two apartments in one, all very clean and very easy check in once you download the app.