What an absolute gem in an otherwise ordinary town. The dinner was such good value and so generous - the fish was delightful and the salad fresh with a great variety of veggies. The guy was nice enough to bring it to the room so I didn’t have to bring the kids out again. It felt completely safe and they provided lots of extras in the kitchenette. I definitely recommend and would stay there again. Felt like it could be an excellent place to recharge if we had a couple days. As a single mum travelling with 2 young kids I was petrified to stay in Katherine but felt at ease from the moment of arrival. I was also very grateful they came out and brought the key to me as it’s so hot at the moment so much nicer than having to get the kids out of their car seats just to park a moment later

I liked everything

Location was great

Nil

Nothing.

The customer service I have received has been appalling and completely unacceptable. I had to cancel the booking last minute as I broke down and they have simply refused to help me in this circumstance. They are just keeping my money and I didn't even stay there.

Very spacious 2 bedroom self contained apartment. Staff is friendly, location is great

We tried to have breakfast at the hotel after seeing the pamphlet in the room. However staff said some food (mushroom) is not available. It is fair I think as we didn't order breakfast when we book.

Price and size of the room for the family

Internet

very clean

When I asked if it was safe there, the guy just looked at me. Need better safety factors for sure. Flimsy lock and chain doesn’t do it for me.

Good location, easy access, and laundry facilities. Friendly staff. Also had amazing little kitchenette, with spices.

Not applicable

The property was older but was lovely and clean

There wasn’t a lot of privacy

Very kind staff who agreed to look after our bags for us while we hiked the Jatbula Trail. Facilities are simple but all that you need is there and rooms are clean and tidy.

Great location

Nothing

Clean, safe, quiet, secure.

The room and surrounds were very clean, sheets crispy and staff lovely.

Nothing

Service team were extremely responsive and helpful.

Renovations commenced in rooms below at 8am, significant jack hammer noise was on both mornings of our stay.

Manager was friendly and location.

Didn’t receive room we’re had booked and were not notified prior to arriving. Kitchen splashback installed in our room while we were gone without notification. When we were getting ready to leave for the day a tradesman insisted on coming into our room to install skirting boards.

clean, great location & it’s pink!

nothing

Perfect size apartment for a family Fully equipped kitchen Best shower Loved the washing machine Clean and tidy

I didn’t like that you needed to go through reception and the laundry to access the apartment.

Great staff. Room very clean and comfortable

No ashtray outside room

Easy to find. Fantastic staff who were very accommodating!

nothing

Clean, quiet and slightly away from the sometimes chaotic main road in town. Easy walking distance to catch the Greyhound to Darwin. Better expected.

Rented the family room, Comfortable clean beds, very spacious, everything was nice and comfortable, watched netflix/youtube for kids. My boys loved the pool, they didn't want to leave. Overall I would book here again. Friendly service.

Just the bathroom mat, it looked like it was used from previous stayers before us and only hung up on shower glass door to dry and then we used it. Please use clean ones after each use every new renters. That is all.