Чудесный отель, отлично расположен, великолепные завтраки, очень чисто , тихо и приятно пахнет. В апартаментах имеется все необходимое для комфортного пребывания. Сотрудники потрясающие, отзывчивые и приветливые!

Very polite and helpful staff. Good quality breakfast. Renovated rooms. Great location.

Large clean room. Good breakfast. Friendly staff

petit appartement très bien

Manque un parking privé à l'hôtel

I have paid at arrival, but the transaction was not confirmed by the bank of the aparthotel, so I paid again before we left to the train station. Again their bank didn't processed the transaction. We agreed that in case none of the 2 transactions will be accepted by their bank, I will make a bank transfer. The staff of aparthotel changed their mind and called the taxi driver (on mobile phone), taxi that we took to the train station (we were heading to Marrakech) and instructed them to get us back to the hotel, in that case we would have missed the train that was paid in advance. We had a big argument with the taxi drivers to get us to the train station so we don't miss our train. After this the staff sent me message threatening to stop us from leaving the country if I don't pay again. (we were not at the end of our trip but they didn't know) Once we got to the hotel in Marrakech I called the aparthotel to ask them to send me an invoice so I can make another payment and to send me a written statement that the 2 transactions by card were not accepted by their bank, also I sent them the request by e-mail. It took them 2 days to send me the invoice, but not the statement. After a exchange of a few e-mails the aparthotel asked me not to make the new bank transfer because they talked to their bank and they will process one of the payments I have previously made. After another week or more the first card payment that I made was accepted. After another 2 weeks I finally got my money back from the second card payment. So a lot of arguing and e-mails with the aparthotel and booking and both banks, during our holiday, in the end for nothing. The whole experience was horrible. This is not a way to treat your customers!

Pulitissima! Staff cordiale, molto attento alle nostre esigenze. Abdelmajid è stato molto premuroso e disponibile ad aiutarci. Il capo receptionist è stato cosi gentile da aiutarci anche a prenotare un taxi alla partenza.

Apartamento bien equipado, a 15 minutos andando de la Mezquita y de la Medina. El personal es excepcional. Nos pusimos malas del estómago y pedimos manzanas y limón en el desayuno. No tenían ninguna de las dos cosa, pero a los 5 minutos aparecieron con ambas. Al día siguiente no se lo tuvimos ni que pedir, nos lo trajeron con una sonrisa. Son detalles que hacen que merezcan un 10. En cuanto al apartamento, estaba limpísimo y muy bien equipado. Incluso tenías una cuenta de Netflix gratis para poder ver cosas en español. También hay que decir que no se escuchaba ningún ruido de la calle. Alguno de vecinos sí, pero eso es inevitable. Lo único que podría mejorar es que las camas son un poco duras, pero para unos días no es nada grave. Por calidad - precio, está de 10.

Location, Staff, Value for Money,

Breakfast menu can be changed everyday