Roselle Grand Hotel Hanoi

We felt very welcome from the moment we arrived. After a long flight, we were exhausted, so it was great that the staff kept the check-in quick and simple. During our stay, we asked them to arrange a 2-day, 1-night Ha Long Bay trip for us. We weren't expecting too much, but the trip actually exceeded our expectations and was also very reasonably priced. They also helped us arrange a city tour around Hanoi, which saved us a lot of time when planning our itinerary. Everyone was friendly and easy to talk to, and we really appreciated all the help.

The staff were friendly and helpful, and the breakfast was really good. They were happy to accommodate our vegan dietary needs, which was appreciated. The room was comfortable and the facilities were good, especially the spa and bar. We left our luggage with them while visiting Ha Long Bay after check-out, and everything was taken care of without any hassle. When we returned, they offered us the chance to have a shower at the spa before continuing our journey. The little gift they gave us at the end was also a lovely and unexpected touch.

Rooms are comfortable and spacious and immaculately clean. The best part of the hotel is the staff. Extremely attentive, friendly and helpful. Always nice to walk back into the lobby for a warm welcome and chat. Breakfast was also excellent. So much choice- Asian and European.

Lounge

Elevator