The corridor between the elevator and room is soooo cold. The front desk staff can be more enthusiastic. The air conditioner in the room is a bit too loud

The hotel is within a mile of the campus and Cambridge downtown. The staff at the hotel was very friendly, room was quiet. Nice view of the City. The bathroom in my room could use updating. Old shower and tub. The shower was hard to turn on where it’s controlled at the tub faucet.

Excellent support and management!

1

Well to start you have to pay $45 for parking so wasn’t happy about that. Then I messaged the hotel asking for a room that had a good view of the city which they said they would put in the notes for me. We got a room on the 2nd floor right over the front door entrance. It was so noisy cars coming and going plus car alarms going off and every time someone turned on the water it was so loud it woke us both up. Not to mention the first room they gave us was a smaller room then what I paid for. The wasn’t a good visit for us and will be the last to this hotel.

It is clean, quiet, convenient and affordable.

Such a lovely place to stay! Judit at the front desk was especially helpful with recommendations and directions. The views of the Boston skyline from our room were amazing!

Beautiful view from the room, good location that was pretty central to where we were going to be. Bed was not super comfortable and there were spme additional fees tact on (destination fee) we receiced vouchers for breakfast or the sushi house but we were there to explore the foods in the neighborhoods. Had we known of the fee we may have selected another hotel. The market place had very limited selection in comparison to other courtyard marriotts we've been in as well. It wasn't a bad experience, it was comfortable, just felt expensive for what it was.

Our heat was set to 78 in the room and could not be changed by ourselves. If we wanted it comfortable to sleep we would have had to call the front desk at midnight & wait for them to come upstairs, super unacceptable in a room that you paid for in my opinion. My only other complaint is that housekeeping doesn’t do a great job checking your rooms before arrival, I noticed as soon as I entered my smoke detector was covered with a shower cap & tied in place with a phone charger! The past guests were smoking in the room & I hate to think if I didn’t notice that & point it out I would’ve gotten blamed for it.

clean room, great view of the Charles, close by to Cambridge and Boston. Great restaurant in hotel.

Always my preferred property when visiting Harvard! Brahim is very helpful as is the entire staff. Everyone seems to be on the same page to make your stay wonderful!

Nice hotel

Room was comfortable with a great view. For the price it was a nice extra. Convenient to all that we were doing while in Boston.

I loved having a sushi restaurant in the hotel. Food was great,drinks even better. Parking was very convenient. Breakfast was good too.

Pretty nice. Easy to get around

Great location and service. Only minor criticism….bathroom lighting insufficient

The heat system of the room didn’t work. I along with my family, a 4yr old and 6month old had to sleep in cold room first night. Room was changed the second nighy

Considering the price, 1, they didn't even provide bottled water each day after the check-in day (2 were provided). So we need to buy somewhere else by ourselves, which sometimes was inconvenient. 2, And, they didn't have a locker in the room, which is important for some customers. 3, I heard other customers met in the bar said the parking was expensive. Yes, but it is expensive everywhere :(.

I liked the friendly staff and clean and comfortable room.

Good clean establishment, didn’t get to try the food.

I was underwhelmed for the price but all in all it was what we needed.

This location was not far from Fenway or the airport. The hotel sits near the water and a nice little neighborhood. There is a Trader Joe’s within walking distance. My room was large with a window that opened up for fresh air. The bed was comfortable and extra blankets were provided in the closet. I was surprised by the $25 destination fee. They do give you a coupon to use at one of the on site restaurants; therefore getting that money back. Since it was my first time here and had little time to spend in Boston, I ate in the downtown area. I went to a concert and was gone before the breakfast service. Therefore, couldn’t use the coupon. The hotel is not at fault for this part. I found it difficult to get a rideshare to and from the hotel. When I left the concert, it was almost 30 min for a ride to pick me up. I opted to make the 41 minute walk back to the hotel; it was lovely. Found the same thing in the morning when trying to get to the airport. Make sure to make extra time for this.

parking rate is pricey.

Hotel was great. The person checking me in was very unfriendly, but otherwise it was a good stay. Towels are very small and thin.

We loved staying here! The staff was super friendly and helpful. The location is super easy to get to and close to both Harvard and downtown. Right by the water, great view of the city as well. Gated parking which is wonderful and safe. Trader Joes is the building right next to it and a Walgreens/Wholefoods is within in 10 minutes walking distance. Extremely convenient. The cleaning staff was so thorough and kind. Only dislike is that parking is 45 DOLLARS A NIGHT. Great otherwise.

Nice but average, needs updates

It was average

bathroom door sticks, shower old, small TV and far from bed

Place was very clean within walking distance to Fenway park

Beautiful clean and modern. Close walk to Harvard

Beds and furniture were extremely firm and uncomfortable. You could literally stand on both the beds and the chairs and neither would give. It was like sleeping on a rock it was so hard that the floor might have been softer.

Amazing customer service. Great location if walking to DT. Room was basic but fulfilled all our needs. I’d definitely stay here again.