Not super fancy but it was clean and the staff were helpful and friendly. I wouldn’t mind staying there again.

Had to send my son to Port Moresby for a job interview so needed somewhere close and also safe. They upgraded him so he was happy. He had an apartment so he could do his own cooking if he wished. Internet working okay which is more than I can say for other hotel in Port Moresby like Gateway.

Had to send my son to Port Moresby for a job interview so needed somewhere close and also safe. They upgraded him so he was happy. He had an apartment so he could do his own cooking if he wished. Internet working okay which is more than I can say for other hotel in Port Moresby like Gateway.

Everyone was very professional and organized for coronavirus quarantine procedures.

Central location. Staff are okay. Lack of communication within staff. I extended to stay another night and came back to the room seeing my stuff removed by housekeeping staff. Courtesy pick up from airport was horrible. 2 hours wait. Phones calls never get answered. The hotel itself is beautiful. It's the people who manages it makes a big difference

Central location. Staff are okay. Lack of communication within staff. I extended to stay another night and came back to the room seeing my stuff removed by housekeeping staff. Courtesy pick up from airport was horrible. 2 hours wait. Phones calls never get answered. The hotel itself is beautiful. It's the people who manages it makes a big difference

Stayed at the Suites and they are the best in Port Moresby. Well planned interior with kitchen and laundry. Clean, non smoking. Comfy bed and spacious en suite. Perfect verandah. Only thing missing was a microwave oven. Otherwise, it will be my family's first choice when in Port Moresby.

Clean and comfortable but pretty basic

Upon arrival we were told at reception that our rooms had already been booked and they were no longer available. Then we complained and all of a sudden, our rooms were available. Other than that the hotel was ok.

Upon arrival we were told at reception that our rooms had already been booked and they were no longer available. Then we complained and all of a sudden, our rooms were available.Other than that the hotel was ok.

Staff were very friendly and helpful and over all very happy.

Simply the best value for money in Port Moresby. The staff is amazing and the park and facility makes it feel like a little village in POM. The Internet connection is surprisingly good too. The restaurant and the bars are very convivial.

Simply the best value for money in Port Moresby. The staff is amazing and the park and facility makes it feel like a little village in POM. The Internet connection is surprisingly good too. The restaurant and the bars are very convivial.

I stay here often but this time much was lacking. Staff are friendly and the location is great for my work. problem this time was a party in the next room , lots of teens . impossible to get some rest. giggling girls and doors constantly banging. at 3am in the morning I had more than enough so call reception. they said they knew and would send security. it finally settled at 4am, just 3 hours before work. Feeling totally wasted. tried to be tolerant but 4am, that's not on when paying this coin. Next was laundry was lost for two days and it seemed noone knew where it was. Phew I've just got back to hotel and it's here. Normally I like it here. on a good note after waiting 50 minute for my simple Fish and chips dinner in the restaurant the waiter sincerely apologised and gave me a complimentary soup which was delicious. I nice touch . But I will stay again as it's not normally this bad. Still value for money

I stay here often but this time much was lacking. Staff are friendly and the location is great for my work. problem this time was a party in the next room , lots of teens . impossible to get some rest. giggling girls and doors constantly banging. at 3am in the morning I had more than enough so call reception. they said they knew and would send security. it finally settled at 4am, just 3 hours before work. Feeling totally wasted. tried to be tolerant but 4am, that's not on when paying this coin. Next was laundry was lost for two days and it seemed noone knew where it was. Phew I've just got back to hotel and it's here. Normally I like it here. on a good note after waiting 50 minute for my simple Fish and chips dinner in the restaurant the waiter sincerely apologised and gave me a complimentary soup which was delicious. I nice touch . But I will stay again as it's not normally this bad. Still value for money

Good single night stay at the end of a business trip

Thank you for making our stay a comfortable one. The staff were very friendly, attentive, polite, helpful and attended to all our needs. We are looking forward to our next stay in Holiday Inn.

From the time of arrival to the moment of departure all the staff were warm, welcoming and polite. From the rooms to the gardens everything was lovely and clean. Unfortunately due to medical reasons my trip severely interrupted and was cut short. Due to the fact that the staff were so accommodating the dilemma of my situation eased emotionally. Wonderful people, wonderful place to stay.

Business trip to Port Moresby. Got a good deal on the hotel, including breakfast. No TV due to some problems, but internet worked.

Business trip to Port Moresby. Got a good deal on the hotel, including breakfast. No TV due to some problems, but internet worked.

I have been staying at this hotel for years. While the rooms have been renovated there are still some things that need changing eg. the screen door and the sliding doors were very hard to open and were very old, especially the screen door. There were a lot of cockroaches in the room.

Always love to stay there. Staff are all friendly. Just a bit of mark up w the coffee shop when we got turned back from breakfast. I guess communication problem between them and front office. Overall is excellent n will come back in future.

Always love to stay there. Staff are all friendly. Just a bit of mark up w the coffee shop when we got turned back from breakfast. I guess communication problem between them and front office. Overall is excellent n will come back in future.

Relaxing weekend.

Nice apartment, nice grounds, pleasant location. Pool could be a bit cleaner.

My group members used this hotel for an overnight required by airline schedules. We were very impressed by their effort to get us a room as soon as possible. Though we were early arrivals, they were very apologetic that a room was not ready. They gave us a complimentary lunch while we waited.

Hotel staff provided excellent customer service and went out of their way to be helpful. The facilities were clean and comfortable. The restaurant provided a good variety of meals. The outdoor bar/haus win was a great area to sit and enjoy a quite drink in the afternoon. The kids enjoyed the pool. The hotel provided a free shuttle bus to and from the airport. Would recommend for families transiting through Port Moresby as it is affordable, safe, friendly staff and provided for a pleasant experience.

Hotel staff provided excellent customer service and went out of their way to be helpful. The facilities were clean and comfortable. The restaurant provided a good variety of meals. The outdoor bar/haus win was a great area to sit and enjoy a quite drink in the afternoon. The kids enjoyed the pool. The hotel provided a free shuttle bus to and from the airport. Would recommend for families transiting through Port Moresby as it is affordable, safe, friendly staff and provided for a pleasant experience.

FOR THE PAST SEVERAL YEARS I HAVE MOSTLY BOOKED THROUGH HOTELS.COM I HAD MUCH DIFFICULTY WITH MY BOOKING YEATERDAY. HOTEL HAD NO RECORD OF MY RESERVATION. YOU DID NOT PROVIDE ME OR MORE IMPORTANTLY WITH A PRINTOUT OF THE DETAILS OF MY BOOKING THIS CAUSED ME MUCH INCONVEINENCE AND POSSIBLE EXTRA CHARGES.I WRITE TO YOU BECAUSE YOU HAVE PROVIDE ME WITH GOOD SERVICE IN TH PAST. UNLESS YOU CAN PROVIDE ME WITH AN EXPLAINATION AS TO HOW THIS HAS OCCURED YOU WILL LOOSE ME A LOYAL AND REGULAR COSTOMER. SIR JOHN HICKEY

poor.

Restaurant in site, secure place. In Port Moresby there is a lack of hotels with good conditions, and with security at the same time. The hotel is overpriced but everything is expensive in PNG. Good place to stay for business.

First time at this hotel and as I will be coming back to PNG three or four times a year, I was interested to find a good one. I arrived at the hotel with 5 or 6 others in the hotel mini van. I happened to be first at reception, but my room "was not currently ready" ALL the other people on the that arrived with me, got their room straight away. After 45 minutes I was told "the room you booked with Expedia will not be ready for a few hours, BUT, we can give you another room on the other side of the hotel now if you like". Of course I took the ready room as after 14 hours travel and another hour waiting, I did not want to wait in reception another 2 hours for the room "which might be ready". In talking to other guests I find they had the same story when they arrived first time, if you book through on of the travel web sites you get below par treatment at reception, if you book through the Holiday Inn web site you get 5 star treatment. So, as I will be going back here frequently, I will do the sane thing and book through the Holiday Inn Website! As well as the room "downgrade" my Garden View room was as far as you could be from reception and still be in the same suburb. And the "garden" was about 1m2 with a tree and some grass and the rest was carpark with boat trailers and staff coming and going at all times. The other thing which really annoyed me was that, on the expedia site it says "ALL rooms with wired internet" the internet in my room was WiFi and very erratic and slow.