While the suite was great, the service was terrible. Check in time is listed at 4pm.I got there was 5:15. My room was finally ready just a few minutes before 7pm. To make up for my hour and a half waiting in the reception area I was offered sodas for my daughter and I. The next day we wanted to use the listed shuttle service to go to the Cobb Galleria Center, it took 45 minutes to get a ride and the outside door handle feel off in the driver's hand, he had to go around, climb in the driver's door and open the passenger door from the inside. We called to get a ride back that afternoon and we're told it would be 45 minutes, not a problem. At the appointed time we went outside to wait and I called to make sure we hadn't been forgotten. We were told that the driver was bringing others down to the ball field in a few minutes and would then pick us up. A half hour later I called to see if there was a problem. I was told he was loading up now to go to the ball field. Another half hour passes and I call back to be told he was currently unloading at the ball field. Another half hour and the excuse was that the driver had locked the keys in the van and was waiting for a locksmith. We walked back, which we would have done two hours before if they would have just admitted they weren't going to pick us up. The facilities were awesome, but I won't be back because of lack of service which the manager seriously doesn't care about.

Plenty of room for 6 of us. Room was clean, despite showing a little age of the property. Nice amenities. Another Homewood Duites we stayed at had a better selection at breakfast, tho this one was ample. Fresh fruit, such as grapes, bananas, apples, and oranges would be a welcome addition. Overall a great stay. Staff was VERY friendly!

I love the layout of the suite making me feel a little more at home rather than at a hotel. Cleanliness was okay. My bathroom was not the cleanest (hair on the floor around the base of the shower). The trash had someone else's baggage claim receipt which just made me question whether the room was cleaned before my arrival or not. Otherwise, a very comfortable stay.

The property was nice and the space of the room was great. The bed was even comfortable however the room reeked of smoke especially in the bathroom. We reported the issue and were told they would make it better for the next guests. We will not stay here again.

The room was dirty we found a rotting orange in the room. One of the drawers was completely broken and couldn't be opened without falling apart. One of the door handles was only holding on by 1 screw. The doors that were supposed to close the bedroom off from the living room could be opened from the other side due to the lock being mounted incorrectly.

We had to change rooms when we first arrived due to air conditioning not working. We then got moved to a room that had dirty/ used blankets and mold on the pull out couch mattress. Outlet was burnt from what appears to be an electrical fire. Dirty air vents and furniture that was falling apart. Almost all the furniture in both rooms we were in were falling apart. This is my first ever stay at a Hilton hotel and may be my last ever.

Staff was friendly, rooms were clean and well stocked but were dated with no usb charging ports and inner doors and carpet need to be repaired/ replaced. Breakfast was decent

Phil and staff were excellent.