Dona Filipa Hotel

This was almost a 5 star review - only 1 issue let it down. First the positives: Great location close to the beach and beautiful views from the pool area ( Pool area service very helpful and attentive). Breakfast was excellent - huge choice to cater for everyone and friendly chef preparing omelettes etc to order. Stayed here about 2 years previously - but since then chef and evening menu at the Kamal (casual restaurant) has been completely transformed - food is now exceptionally good. Room had all the amenities you would expect and was kept very clean. Staff everywhere except reception were extremely helpful and friendly. I had however several issues with reception staff - which I think comes down to inadequate training and in a couple of cases poor English (given that over 90% of guests are from the UK, English language capability surely has to be a prerequisite for selection). Final small issue relates to the building itself - looking very tired in places with peeling paint/ plaster - I think this needs to be a priority for the off season.

From check in to check out, the staff were friendly efficient and welcoming, making for a very relaxing stay.

5 stars

I have been coming to this Hotel for over 40 years, and the service this time was as good as any previous visit. The Breakfast was wonderful, and the staff at breakfast were brilliant. You never wanted or waited for anything. Spent the day at the Swimming pool and all have been refurbished and is wonderfull. Again, the staff was first class, and the lunch we had was superb. I met Melani Viegas, the assistant Manager, who, like her Boss spend so much time visiting the area both morning and afternoon and takes pride in speaking with the guests. Come on if you are coming to Portugal, you have tried the rest, but book the best. 7 star, not 5