Great stay and amazing customer service!

Lovely and helpful staff for check in. Was able to park my car and unpack very quickly! Close enough to enjoy the city but in a location that feels a lot safer and quieter. Travelling as two young girls so very important to feel safe and looked after! Super clean and comfy.

Clean great location lots of options for shopping and food

Definitely in a hidden gem kinda spot. I would definitely stay here

very nice, clean .

I liked the property and staff. While it was not the fault of the staff, I awoke to water leaking through the bathroom ceiling, which prevented me from being able to use the bathroom and forced me to check out early

The hotel is lovely. The staff very friendly and helpful. The shower was terrible. There must be a water savings device in the head. The water pressure was nearly non-existent.

Clean

Was really easy to commute to the rooms.

Great location l! Will stay again!

Nothing to complain about

We were in town for a family event. Our room was clean and comfortable. The lobby area had quiet alcoves off to the side where about 10 of us sat in a living-room like area and talked for hours. The bar was open, so we were able to enjoy a few beers and glasses of wine as we reminisced.

Expedia charged me for breakfast but Courtyard shows no record

Great nights sleep! Everything was inviting, super clean and as anyone would want in a place to stay.

Front desk person was conducting an interview via phone while checking me in. That is he was interviewing for a new job for himself. Then shower water barely had any pressure. HVAC in room extremely touchy. Too cold - turned up 2 degrees. Then stifling. Then reduced 1 degree. A bit too cool. Did not find “just right” setting.

This is a very helpful location for my work. Hotel was clean, and folks were helpful. Water pressure in the bathroom was not good, and that’s the only negative in the trip. I didn’t tell the manager at the property, which I could have done.

It was great! The hotel was nicely updated, very clean and quiet. Everyone was very nice and the breakfast was very good as well.

I always have a great experience, the staff is so helpful and always takes care of any issues that may arise which is hardly ever. they are very attentive and willing to do what they can to make you feel welcome

We enjoyed our stay and it’s proximity to local restaurants and things to do in Oak Brook.

The staff, room and accommodations were great. The breakfast was surprisingly good

I asked for housekeeping to come clean my room and I even talked to some of the housekeeping staff directly and they were aware. I came back to my room later to see that my room was not clean but the assigned housekeeper marked that she came. I had to talk to front desk to send someone to come in the evening. It makes me concerned that the housekeeping staff is claiming they clean rooms and they actually don't.

Friendly staff. Bugs in the bathroom and pubic hair in the shower from previous guest.

The hotel was nicely tucked away near a mall, and tons of dining, and yet it was very quiet. Yet it was close to any commodity I could need during my stay. My balcony was a little dirty, not that I used it for long but it took away from my garden view.

This was a clean, quiet location.

The staff was the best. I’ve stayed at many hotels some even 5 star and the respond time to my needs was exceptionally fast. Claudia, at the front desk was extremely kind. I was very pleased and will love to visit again.

It was great, I had a nice stay on the first floor with very convenient check in.

The lobby area is very nice. I had breakfast there and it was good but only one attendant making food and taking orders so I felt bad for her as she was over worked. I had a hard time connecting to wifi and the front desk was not helpful. The room was nice too; I enjoyed the sitting area w a couch and small table. Unfortunately the shower was very small and the water pressure faint so showers were very uncomfortable. I’m a petite 5ft person so I can’t imagine a taller person being able to shower as I could not wash my hair w both arms as the width was too narrow. Also, the carpet felt sticky in the room, even w shoes on. Although not a horrible experience, probably wouldn’t stay there again.

First room had a broken sink.Moved to new room and after 1st night room was not made up /cleaned when I returned at about 9pm for the second night...very poor !!

Walls are thin. Person next door was up until 3 am partying with loud music.

we frequent this hotel often ad they are always hery helpful and we have never encountered any issues

I liked how it was tucked away out of plain sight from the main road. I did not like that the ground crew kept propping the door open while they worked on the lawn and gardening.