Would not stay there again

Location is a plus a minute from Helen, but this place is a mess. Dirty and stained bed sheets, talk to front desk and they said bed sheets were clean, i said if was clean I wouldn’t complain and he gave me a nasty attitude. Bathroom was full os soap scummed like never was clean, bathroom door has all kind of stains never clean. Even was a $110 night this hotel need a new housekeeper that can clean. Do not stay here.

I stayed at the Budgetel Inn & Suites in Helen, Ga and was very pleased with my choice. I got to the hotel around 12:45 am and had to ring the bell and then telephone the night clerk. He had the best attitude!! I also felt safe as I was alone. but I was glad to see the parking lot and exterior were pretty well lit up and I in nice shape. The room itself seemed very clean and I would definitely stay here again and recommend to others.

I paid $365 for a room that the guy behind me who do not have a reservation paid under $200 for. Went to Helen for Oktoberfest. Thanking it would be packed and I would have trouble getting a room so I jumped on this one. The hotel has been painted to look nice and the rooms have been redone as far as furniture but the place is really really outdated. Old showers. I won’t stay here again simply because of the money and how I was taken. But in a pinch it’s better than sleeping in your car I guess. Maybe depending on what type of car you have

Place is old and falling apart

Did not really look like the pictures. Very run down. Breakfast very limited. Waffle iron broken. But cheap. Room was clean but had a funny smell.

Nice update room's i little bit over priced but i guess because Oktober fest

Good place nice room

Check in was kinda fast but when we got to the room and got unpacked my wife saw that the bed was wet. The sprinkler from the ceiling was leaking on the bed. When we went downstairs to let the manager know he told us things happen and it was not anything he could control. He told us that we could move to a queen room but thats all he could do for us. I discussed it with my wife and we were just to tired to try to find another place to stay so we moved rooms. When we moved to the room we went to bed and the smoke detector started to chirp. My wife called dow to the office and the manager told her that he would get to us after he finished up with the 6 couples i the lobby. It took him about 25-30 minutes to come up to the room and fix it. My wife just had a cancer treatment and was exhausted she just wanted to go to bed. The mager the next day wanted to have us move back onto the first room that the water leak. I told the man no i didn't want my wife to have to move again and he never gave is a discount or a refund for the difference. It was not a pleasant stay & i will never take my wife back to this peace of crap hotel again.

Great service, closer to Helen and all the amenities

If there was a -5 rating i would give it. we could not stay there because it reeked of marijuana smell. They charged my card in advance and reduses to eefund me.

The pool was green the room was smoking with no ash tray microwave didn't work we had to wiggle the cord to get ace to turn on tape on lights

I had a pleasant stay and everyone was very friendly.

Not able to walk to the where all the stores and restaurants are. A little far from the main attractions.

Staff was nice but it’s definitely a get what you pay for place. The room reeked of cigarette smoke despite the non smoking sign on the door. When we walked into the room there was still leftover trash in the trash can and a full cup of coffee in the fridge. The shower head was not attached to the wall, it was hung onto the holder by a hair tie. Definitely bring your own blankets. It was just a very uncomfortable stay because we felt gross and unclean the whole time with the smells and awkward showers.

Staff very personable and friendly yet professional. Hotel card keys were an issue.

Non smoking room smelled like cigarettes. We called to ask for a change in rooms which we were denied and no solution was offered. Had to wait about 10 minutes for someone to come out to the front desk to help us out. Hot tub had cold water pumping into it. Bathroom toilet had brown ring around the water line, not cleaned before check in. Fitted sheet on one bed had stains on sheet. A couple dead bugs on floor.

Great staff the room was great quiet area 👍

check in was fast and friendly..stay was very quiet.and the room was verrrrry clean ..

It was nice and clean for the most part I was happy with it!

Nice property. Loved the indoor pool and hot tub! Staff was nice!

Hot tub pool awesome shower handles flipped backwards my wife had to take cold shower asked for extra towel was told to wait until housekeeping came room had holes n wall a piece on wall was tear I would stay there again the good was way better than bad

The heater leaked to the point the carpet between the heater and the bed was soaked. There was a funky smell to the room as well.

There is a water treatment plant right beside the hotel. Very bad odors waft passed you as you come in and out. The indoor pool is dated and my wife got an infection from the water.

Indoor pool & spa was nice.

Room was clean and nice, staff had everything ready for me when I got there.

The lady at the front was friendly when I checked in. However, they didn’t get the message that we needed side by side rooms. We had to have one on the ground floor as we have someone who cannot do stairs-they did accommodate that. Our second room had a leaking toilet so they moved us into another room, grudgingly. That room had been smoked in and was pretty unbearable for non smokers. We were given a 3rd room & told they couldn’t move us again. The final room was ok. However we only had one wash cloth for three females. When I asked about that I was told there must be a laundry issue and that we would get more later. We didn’t. My Expedia charges were $314. When we checked in the receipt from the hotel said it was only $123 for each the rooms. I’m not sure where the price difference is. Maybe Expedia fees? Let me say again, the rooms were clean. The front desk lady was & continued to be friendly through changing rooms. I’m sure she was frustrated with us by the time it was all said & done. Breakfast was ok also. If you are diabetic plan to take your own food/coffee creamer etc.

The hotel was clean and quiet. I never saw a bug in the room and the breakfast was fine for the kids. The unusual thing about this place was what I read about in previous reviews regarding the indoor pool. The room smelled like a dirty fishtank and the water was sauna temperature! Yes, I mean HOT! It must be costing them a fortune!! I would have enjoyed it but the smell sent me running. Something isn’t right there!

Sheets did not really seem clean, jets in the tub in the room didn't work chart for tv channels would be good

Very hard beds, very loud neighbors all night long. Call the front office to complain and nothing was done about it. They kept my kids up all night. We barely got any sleep.

The free continental breakfast left much to be desired.

I didn’t get the room I paid for. It was down graded to a double queen from a king (for the same price). Receptionist was rude. I had to call him to get him up to the front desk.