Relaxing oasis in Nyanga. My room facing the lake was nice, if a bit worn around the edges. I arrived without a reservation and asked about rates. I knew it was a bit less expensive online, so the receptionist assisted me with WiFi so I could book online. All of them were exceptionally helpful. Had a light lunch when I arrived. There was a large group taking part in an outdoor lunch buffet, even though I asked about service when I entered and sat at the tables away, I was pretty much ignored along with others not in the group. After waiting for a long time, I finally went into the pub and ordered. When I returned, my table had been taken by members of the group. Eventually it was sorted. A bit of management which could focus and direct the staff across the entire area would’ve helped. Breakfast was the typical buffet affair as other large restaurants have. It was quite cool when I arrived and continued into the night, great luxury to tuck into a bed warmed by a heat pad/blanket underneath!

Relaxing oasis in Nyanga. My room facing the lake was nice, if a bit worn around the edges. I arrived without a reservation and asked about rates. I knew it was a bit less expensive online, so the receptionist assisted me with WiFi so I could book online. All of them were exceptionally helpful. Had a light lunch when I arrived. There was a large group taking part in an outdoor lunch buffet, even though I asked about service when I entered and sat at the tables away, I was pretty much ignored along with others not in the group. After waiting for a long time, I finally went into the pub and ordered. When I returned, my table had been taken by members of the group. Eventually it was sorted. A bit of management which could focus and direct the staff across the entire area would’ve helped. Breakfast was the typical buffet affair as other large restaurants have. It was quite cool when I arrived and continued into the night, great luxury to tuck into a bed warmed by a heat pad/blanket underneath!

Troutbeck is well located in a scenic area, staff are very friendly, and there is plenty to do. However the hotel has not been updated for decades: the fabric (carpets, chairs) is old and rather worse for wear, the decor remains as it as in the 1970s. It trades too much on its past and offers poorer value for money than others. Unfortunately there is currently scant competition.

it was beautiful ans a good experience.

The staff were very nice and accommodating. The rooms were clean and comfortable. The overall hotel is in a majestic location.

Great hotel and golf course.

Helpful staff...excellent day activities such as horse riding.. golfing...rich history...all spectacular

Helpful staff...excellent day activities such as horse riding.. golfing...rich history...all spectacular

On arrival everything had been put in place as regards paper work and room allocation. There was flexibility in room service as there were no extra charges.

It is a very big room with big comfortable bed. Every thing is nice.

It is a very traditional English hotel in Zimbabwe. It is the second time for us selected this hotel to enjoy the beauty of Nyanya National Park. Everything is fine for the stay.

Unfortunately despite the staff being helpful and polite, the overall condition of the hotel was not up to present day standards. It is like being in a time warp but not in a good sense. The once old style grandeur is now just dilapidated. Absolutely overpriced for what is on offer.

Unfortunately despite the staff being helpful and polite, the overall condition of the hotel was not up to present day standards. It is like being in a time warp but not in a good sense. The once old style grandeur is now just dilapidated. Absolutely overpriced for what is on offer.

It is a very traditional British hotel in Nyanga, and the best one around there.

It is a very traditional British hotel in Nyanga, and the best one around there.

It was very refreshing and I felt rejuvenated

Placed in the most tranquil setting, next to a peaceful lake and mountainous forests, this is must-visit. The lower level rooms open onto a green lawn that stretches across the last fiarway of the golfcourse down to the lake stocked with trout. The room is luxurious and the staff are extremely couteous and helpful - we were greeted with smiles and help at all times. We had a fantastic stay - the only sad thing was the lack of visitors in this delightful hotel.