the hotel was under a remodel it stunk I couldn't get a copy of my receipt from them. their was no bar even though it was in your pictures. why should i use your service?

Beautiful hotel room convenient location but also very noisy due to high traffic and construction early in the morning. Charge for every little thing. Overpriced in my opinion. Front desk was very helpful.

On-going constructions and way too much freeway noise

Very clean property!!!!!

I found the bed and other furniture to be quite uncomfortable. Breakfast for $9.95 was of poor quality and the hotel is located at a very uncomfortable neighborhood.

Landscape under construction at the moment

I would not stay here again. Poor complimentary breakfast, missing items in room, thin towels...

Spent a night after a long drive. Convenient for traveler who wants to sleep after a long drive. Situated right next to the freeway.

The gal who was at the front desk was very nice, pleasant and helpful. The room was supposedly remodeled. But carpet had all kinds of nasty stains. The bed linens were dirty I had to put a blanket over the bed and sleep, plus the bed was not very comfortable kids running in the hall was very. Loud and the road noise was hard to sleep through.

The staff entered room before we checked out. Just strange and asked every time I walked by the desk asked if I was checking out not very friendly staff . But facility was clean and well maintained

Friendly, helpful staff. When the neighboring room was extremely loud, the staff was notified and IMMEDIATELY remedied the problem! Beds and room very comfortable. I would recommend this Doubletee to any traveler.

Fabulous stay at a really nice Doubletree! The room was comfortable and large, and the shower was great! There were only a few needs inside the room: the shower gel container was empty, the freezer compartment of the small fridge was almost completely frozen over so nothing could be placed in it, and there was a stain on one of the sofa cushions.

Quality was great, clean, quiet.

Great location and amenities

Great customer service. Staff was very friendly and helpful.

Staff is super friendly attentive to their clients needs.

Staff was courteous, helpful and professional. Room was clean, quiet and located well for our needs.

THE rooms were super nice and bigger than I thought

Free WiFi was not available. Pool was too cold to swim.

There was a strange odor, it smelt like new construction and mold.

The first room had a door that didn’t lock and a rip in the curtains that made it look like a knife was used. Room 401. Then we got moved to 417 and I heard a trick getting plowed in 414. Nice to know prostitution is okay at the Double Tree.

They did not have the warm cookies they advertise at check-in, although when you step in the elevator the first thing you see is a huge sign that advertises them as well. Also their bar and restaurant were closed and this was the main reason we chose this hotel, so that we would not have to drive anywhere while in the city. There was no deli option as stated, there were basically chips and candy available. The pool was not accessible due to construction. As far as what they're calling newly remodeled rooms, they were absolutely terrible. They were fairly clean and the one thing I can say is the bed was comfortable; however, there were no holders for towels or toilet paper on the walls. You had to step out of the shower and out into the room to get a towel. Because the drainage was terrible in the walk-in shower I fell going to get a towel because there was probably a half an inch or more of water all the way to the door and over to the toilet as well. Also in the room they put the coffee maker in a small alcove and there's absolutely no light there, so I had to get a flashlight in order to see to make coffee. And back to check in, the gentleman who checked us in was fairly pleasant but when I came back about the bar the woman there was an absolute word that I can't use here. This was by far the worst stay I've had in all my years of travel!!!!

clean room

I enjoyed the stay. The hotel is convenient and close to freeway. I would have liked to have known about the construction going on in the lobby, but I was on the 3rd floor and did not hear anything. I will be reserving a room later in December.

Hotel was ok, but under renovation. Our room was nice

The service and rooms were great!

There should have been a notice that there was no wifi available during our 2 day stay. I wouldn’t have booked rooms there. Should have given us a option to cancel reservation. Reno’s happening noise wasn’t an issue but our room needed the faucets done as they were pretty loose.

This hotel's website advertises an on site restaurant. I specifically was searching for a hotel in that area that has a restaurant on site so not to have to get back in car and drive to one. It does not have one. It provides an area for a breakfast "buffet" for $9.95/person. I found a nice restaurant in the nearby Holiday Inn. Next time I'll stay there. Hilton charges $10 for parking and is under construction. The window in my room would not close as the metal frame is warped so all night long I could hear the freeway noise.

Fix sink in the room.. You guys need to clear the drain and not reduce water flow of faucets as it is not the correct solution to the problem. Otherwise friendly staff and decent beds.

Hotel is in a stage of renovation. Rooms is full of dust. Nevertheless you can still hear anybody walking in the floor above… all night No warning about this. Rates do not vary from having to withstand this, or a option to change hotels

They don’t clean the rooms until the 4 days of your stay that’s really bad

The best part was Chris the front desk person: he was very friendly, helpful, and accommodating: he gave us one extra towel, 2 bottled waters, 2 cookies, plus local restaurant information. I wish that the “under construction” information had been available on the website: the ice machine on our floor was taped off/unavailable, the toilet paper holder in our bathroom was totally gone from the wall. The choice of TV channels was dismal. Worst of all, there was NO WI-FI! We had things we needed to accomplish online during the evening that we were unable to achieve. It wrecked havoc on our travel plans for the following day. The bed was comfortable, but the pillows were too “squashable”. Great shower. FIX THE WI-FI!