Our experience at this hotel/spa was beyond wonderful. The room was spacious, clean and comfortable. The restaurants were excellent. The dairy restaurant was awesome. It’s amazing how many dishes can be made using vegetables. Breakfast and dinner offered at least 100 different things to choose from. The wait staff were welcoming and helpful. Dinner at the meat restaurant was sit down the other was buffet. It was wonderful as well and the wait staff were eager to please and friendly. Our couples massage was magnifico. If we lived in Israel we would visit this property a few times a year. Since we live in the States we’ll have to wait until next year to return. Until then we’ll smile when we think of the fantastic time we had.

Gorgeous place all around

Beautiful views, mediocre food and terrible customer service!

Food was incredible with lots of variety and beautifully displayed and delicious. Staff was friendly and helpful. Area was relaxing and the lap pool was a nice addition

Our 2 day stay was amazing! The property is beautiful! Swam Laps in the Olympic sized pool. We did the half board which included dinner. The meals were outstanding. Gourmet, plentiful, delicious. Lastly, the staff was incredibly friendly, helpful and solicitous. Would definitely stay again. Highlight of our trip!!

Everything was good except the reception both on the way in and and checking out

Excellent two nights stay. The hotel is spotless and well-maintained. All the staff, without exceptions, are doing their best to give you a perfect stay. Breakfast and dinner are one big party of vegetarian meals with a vast selection of tasty food.

Beautiful grounds; excellent service: wonderful food.

amazing hotel, the food is delicous and amazing, the room was comfortble and the jacuzzi and sauna were super FUN

Wonderful experience - view, food, facilities, for the most part service.

Great SPA, nice activities ( sports, lectures)

highly recommended, expensive but very good too.

Great views..all the rest. Expected best at those prices.

Renovated and relaxing- perfect get away spa! Ate at wood burning restaurant and another night at Tibis-

The temperature of the shower was difficult to control.

Over priced, food was not very good staff wanted to help but language was an issue

מלון ברמה אווירה נעימה ושקטה מתאים לזוגות

מלון ברמהאווירה נעימה ושקטה מתאים לזוגות

On arrival we were amazed by friendliness and efficiency of a reception staff. Hotels grounds and interiors were gorgeous, and our room was spacious. The hotel was extremely clean. Room service personnel was friendly and polite, and responded immediately to every request. The swimming pool and spa facilities were fantastic and free. However, our stay was overshadowed by a low food quality int the main dining room. All salads were watery and not tasty. At first glance, there was a good cheese selection, but all were of same flat sticky taste regardless to brand name. Omlet was the only tasty breakfast dish, and onion soup and minestrone soup at dinner alike. Desserts do not deserve mentioning at all. To contrast with other hotel staff, the dining room service was absolutely indifferent and inattentive. One could wait around half an hour for cappuccino. Furthermore, a second negative surprise at the dining was compete abscence of meat dishes in the dinner meal. Nearby meat restaurant was good, but it was small, always busy, and overcrowded. We managed to book a dinner at a suitable hour just once during our 6-day stay. The hotel staff was unable to help us reservation. We are frequent visitors of high rank hotels around the globe, and know exactly how the things should run on. This was probably our worst experience in exclusive hotel. At the bottom line, we can barely recommend this hotel to our friends.

On arrival we were amazed by friendliness and efficiency of a reception staff. Hotels grounds and interiors were gorgeous, and our room was spacious. The hotel was extremely clean. Room service personnel was friendly and polite, and responded immediately to every request. The swimming pool and spa facilities were fantastic and free.However, our stay was overshadowed by a low food quality int the main dining room. All salads were watery and not tasty. At first glance, there was a good cheese selection, but all were of same flat sticky taste regardless to brand name. Omlet was the only tasty breakfast dish, and onion soup and minestrone soup at dinner alike. Desserts do not deserve mentioning at all. To contrast with other hotel staff, the dining room service was absolutely indifferent and inattentive. One could wait around half an hour for cappuccino.Furthermore, a second negative surprise at the dining was compete abscence of meat dishes in the dinner meal. Nearby meat restaurant was good, but it was small, always busy, and overcrowded. We managed to book a dinner at a suitable hour just once during our 6-day stay. The hotel staff was unable to help us reservation.We are frequent visitors of high rank hotels around the globe, and know exactly how the things should run on. This was probably our worst experience in exclusive hotel.At the bottom line, we can barely recommend this hotel to our friends.

Great hotel!

There is no enforcement of wearing masks. Even some of the workers did not take care to wear masks. Value for money is very low. Especially in the lobby restaurant.

There is no enforcement of wearing masks.Even some of the workers did not take care to wear masks.Value for money is very low. Especially in the lobby restaurant.

Summing up 40 years of vacations at Mitzpe Yamim. The new design of the hotel is disappointing, tough economic reasons are obvious. Generally the hotel is trying to upkeep the spirit of Yaros the founder. No modern designer take away the view, the fresh air and the atmosphere of the place. The food is bad and low grade, the quantity & variety can't cover up for low quality, you must change the chef! - if you want us back. I will appreciate your comment in return. Avri Aviv,

Summing up 40 years of vacations at Mitzpe Yamim. The new design of the hotel is disappointing, tough economic reasons are obvious. Generally the hotel is trying to upkeep the spirit of Yaros the founder. No modern designer take away the view, the fresh air and the atmosphere of the place. The food is bad and low grade, the quantity & variety can't cover up for low quality, you must change the chef! - if you want us back.I will appreciate your comment in return.Avri Aviv,

It was impossible to get real hot coffee in the dining room although i tried 4 times !!! 0n breakfast .Why there is a rule of the administration- that's what we were told- not to serve hot coffee or tea in supper ? I was told to get the dessert to the lobby and order the coffee there ! Why in a room for a couple there are only 1 chair ?

It was impossible to get real hot coffee in the dining room although i tried 4 times !!! 0n breakfast .Why there is a rule of the administration- that's what we were told- not to serve hot coffee or tea in supper ? I was told to get the dessert to the lobby and order the coffee there !Why in a room for a couple there are only 1 chair ?

I was in a hotel a few years ago before the perfect renovation was done on the place. The stay was excellent. We got the room at 15.00 to my delight and not at 17.00. It was great because I booked a massage and was able to rest a bit after the trip here. Important note: I booked one night at a hotel online because there were no more days available. The order stated that the amount to be paid was 1770 including taxes. To my surprise at the hotel I was told that the payment is 2008 shekels. ????There is ambiguity here when booking. Please check this. The entire hotel staff is extremely courteous. The place is clean and well maintained. On the morning walk he was a professional and sympathetic guide. The massage at the spa was excellent and Oksana's treatment was courteous and professional. Thanks for the super. We will keep coming back. ..

I was in a hotel a few years ago before the perfect renovation was done on the place. The stay was excellent. We got the room at 15.00 to my delight and not at 17.00. It was great because I booked a massage and was able to rest a bit after the trip here. Important note: I booked one night at a hotel online because there were no more days available. The order stated that the amount to be paid was 1770 including taxes. To my surprise at the hotel I was told that the payment is 2008 shekels. ????There is ambiguity here when booking. Please check this. The entire hotel staff is extremely courteous. The place is clean and well maintained. On the morning walk he was a professional and sympathetic guide. The massage at the spa was excellent and Oksana's treatment was courteous and professional. Thanks for the super. We will keep coming back. ..

It’s a very nice hotel set in a beautiful and semi-wild hillside location. Good walks. Great spa. The dining room is dairy and the quality of the food is variable

hotel is beautiful. surrounding grounds and view spectacularfood is spectaculartried to change dates of stay; i am frequent Isrotel Exclusive customer and spent hours of phone calls, emails, on hold, and told 'i'll have someone call you' or transferred to more numbers of no answer. customer service of Isrotel just abysmal. and this at 2,000 nis a night.I will never book again via Isrotel website (zero response) and will seek alternatives to teh Isrotel line whenever possible because of the non-existent customer service

Amazing