The location of this hotel is good, but the interior environment is very old. The air conditioning in our room had a strong odor that smelled like urine. The room itself didn’t feel very clean. Overall, I would say that my experience was average.

I complained because washroom door was broken, Receptionist offered me to downgrade my room. I had to stay there two nights with broken washroom door. Don’t expect this from marriott.

Three people sat out on the patio located below our 4th floor room and talked loud enough that we could hear them all night long. We had an early morning, pre-dawn departure and none of the parking lot lights were on when we left. This is a security issue.

No housekeeping unless you ask for it. Only one elevator that works for the whole 6 floors. The main door doesn’t lock unless you push it. Breakfast is so so . Coffee is cold . Didn’t enjoy my stay at all.

Nice and safe

Spring Hill Suites was pleasant and we will reserve room here again. Love the location. Friendly staff and very professional.

The staff was wonderful and the room was as advertised. The free breakfast was nice but could have had more variety. We would definitely stay there again on future visits.

Would recommend

Very nice place to stay

Been this one whenever I stay in LAX since 2012. I love the environment around the hotel.

The room carpets were extremely dirty and desk light would not work. Desk staff was not very. Not what I would expect for a Marriott Hotel.

The breakfast in good!

I like that it close to freeway, centrally located, close to shopping center and Dining. The breakfast can be better other than that my family and I enjoyed our stay.

very nice Hotel Area for entire family!!

Clean accommodations

This was my 3rd time staying here & no problems ever other than this stay. One of the two rooms had mold all over the vents if the air conditioning unit & the other room’s bathtub wall patches were terrible & unappealing. We changed both rooms to a second set which was better, I told the lady that checked us in about both rooms but especially the mold to which she had a nonchalant attitude. I told her it’s a major health concern & OSHA wouldn’t like it. Still it didn’t seem to phase her. It was a disappointment.

The staff were very friendly and helpful. The rooms need some updating

Having only one elevator caused lengthy wait times to come and go from room to outside the hotel. There are two elevators, but one was closed off and out of order. Please fix the 2nd elevator.

It was a convenient and really nice place.

We needed a place close to the airport to sleep from about 10pm-3am. Quick sleep! The service was very friendly, it was nice seeing security at the door. Got to the room and it was so clean and nice. I wish we had been able to stay longer. The beds were extremely comfortable. My daughter slept on the pull out couch but we didn’t use the pull out since we were only staying for a few hours. She slept well. My two boys (14 and 11) shared the full bed and - to my surprise - there was actually plenty of room for both of them and they slept well. We would definitely stay there again.

Excellent staff and really clean

The property room was outdated, beds were not queen size and sleep quality very uncomfortable. Location was father from the airport than I thought to be described!

Great hotel for good price

The property was adequate for a family of 4. Breakfast was ok for being complementary.

Breakfast its always the same thats not good

There was a huge stain on the carpet that looked like it was quite old and attempts were made to remove it but it’s still there and very noticeable. The couch has a noticeable bow in and and a noticeable stain as well. The room smelled as of the carpet was wet and didn’t a thorough chance to dry before renting out to us. Hours later there was a slight smell of miles/mold. The bathroom has multiple dirt stains that were possibly too old to remove but definitely stood out. Other than that the bed was Comfortable and you could tell the staff did their best to clean it somethings just need to be replaced, repaired or updated.

Friendly staff.

Hotel badly needs to be renovated. Room wasn’t cleaned very well with evidence of previous guests in the bathroom. I didn’t try breakfast, so I can’t rate that. The hotel is in an excellent location though with lots of great things to do.

I usually like staying here. It’s usually clean and the staff is nice. This last time the towels were dirty & the extra linen had hair all over it. I called the front desk and they were prompt on bringing clean towels and linen, but I was already disgusted. I won’t count them out yet However I need housekeeping to do a lot better.

Was promised a king bed But room did not have king bed Front desk did not help and insisted if was a king Bed Size of suite was smaller Only had 1 tv instead of 2 I stayed at Spring Hill suites in Orlando last year Similar room which has 2 tvs

I like there was not traffic in this area

I stayed here with my kids. The facility was good and the housekeeping staff were amazing. The parking was easy and I feel like all spots were close to the building. The poor rating is because the staff at the front and desk and security were horrible. I was with 2 kids 12 and 13. The room next to us was engaged in really loud sex for hours during the night. It was a group of people. I called the front desk repeatedly with no answer. I went to the front desk and at the front desk was a security guard and front desk reception person. The front desk worker was busy so I asked the security guard for a side conversation and asked if I could talk to him in private and he was reluctant. I was trying to explain the situation without everyone around me hearing that there was a room “having really loud sex and keeping my kids and I up for hours.” He did not want to have a private conversation so I just said it at the front desk. He said he would check it out. I left. The loud sex continued. I went back to the front desk. The security guard had not done anything. I then explained to the front desk worker and security guard again. It was embarrassing. I asked the female front desk worker for a room change. She said no without even looking at availability, just looked at me. They called the room. Of course there was no answer. They said they would take care of it. Then the security guard did go knock on the door. I couldn’t wait to leave the next day.