Easy in and out of the hotel, great facade, clean

Staff was very nice and welcoming.

The place is very nice. The workers there is there to greet you. I love how i didnt have to wait on the front desk to show up. They are super respectful. The place is a great place for a family trip or even just a trip for self.

Nice, clean hotel in a convenient location in Calabasas. Front desk employees were friendly and efficient. Room was very clean and the bed was very comfortable. I would stay here again.

Great value for the price in this area. Overall the room is clean, comfortable with great WiFi, AC/Heat and all lights were in working order. Toiletries worked great and plenty of towels/pillows. Beds were amazing and the location is quiet with amazing restaurants in the immediate area. We had a few issues but nothing that required us to change our room. Eric is a great asset to the property. The room key (Rm 165) would not unlock even after a couple of change outs - Eric got us keys that worked. The toilet wouldn’t flush correctly and we were provided a plunger. Once that got cleared out I noticed that the ring seal on the bottom was leaking a little, hopefully maintenance will take care of that. It was a great place to rest between hikes, will plan to visit again.

Can’t go wrong with Any Hilton Hotel. Always clean, comfortable and staff friendly. Highly Recommend this location

Perfect accommodation!!!

Very noisy all night from plumbing

Property and rooms are very nice and what you would expect of a HGI. On the downside, my room was only cleaned 1 of the 3 days of my stay (Sun-Thurs) with no explanation. I vacated the room by 9 or 9:30 each day. Also, despite inclusing my Hilton Honors number in my Expedia profile, my Hilton stays are do not automatically show up on my HH account. I have to add it at the end of each stay.

Super Accommodating. Works well with transportation and alternative means. The food service is great. The food menu could be expanded to keep the guests at the hotel. That may not be possible with the Commons and it’s scenery. Thanks, BD!!!

Excellent hotel to stay in! Nice and clean and comfortable and great lobby and dining area for breakfasts! Recommend this!,

There were a few things that negatively impacted our stay. The biggest one was the walls and doors of this hotel were so thin. We could hear words of the conversation the people next door to us were having, and they weren't yelling. You could hear people through the door in the hallway so clearly it sounded like they were in the room. The first time someone was out there talking we genuinely checked to see if the door was open because it sounded so loud. There were other little things like the lights next to the bed not working and the temperature control of the shower being really delayed any time you changed it. Overall I expected better for the price/brand.

Good

Breakfast was great. Parking is included , but it seems to me that it is limited. Like there might not be enough space for all guests.

I like the safety of this hotel. I wish the breakfast was included, as is the parking.

Very pleased great staff

Clean room well kept.

Stay at lots of HGI properties … this one is top notch. Very clean, comfy and safe. Not much in walking distance, so definitely need transportation to get to things.

The second time I have stayed here. One of the nicest hotels I have stayed in with little touches that make the room quite comfortable. Like that it is an easy walk to the Commons shopping and restaurant area. When visiting family in the San Fernando Valley I will always stay here. Thanks to a great staff and breakfast staff too,

Felt uncomfortable to use any towels in the room and the bed due to one of the towels that were folded nicely in the bathroom had pink lipstick marks. The stay made it less trusting for the cleanliness was actually done to the room.

Greeted by a friendly front desk and a beautiful room. The location of the Hilton Garden in Calabasas is maintained and beautifully.

Clean, quiet, plenty of shops nearby.

Lack of security.

Great little hotel!

I REALLY loved this hotel and the staff are amazing! I will DEFINITELY be back!!

There was one gal at the kitchen that was not friendly. However the gentleman on Wednesday night was exceptional. The interior walls are thin causing all noises from hallways and other rooms to be heard. AC unit was loud.

Nice property

It’s clean and comfortable

The restaurant hostess was great but the food was not that tast and very bland. It was ok

Staff was amazing. Made every accommodation we asked for. Great location.

Nice and clean. Walk to The Commons to get something to eat. I wouldn’t recommend Marmalade. Grocery store, Ralph’s, walking distance. Get Hanks Bagels in the morning, very good and not too far, across the street from The Commons. Only negative thing have to say is the gym is vey small. Almost awkward if you get two people in there.

Someone needs to oil the door hinge leading to the bathroom in Room 153. The bed mattress was too soft for our liking, but you can't please all of the people all of the time!