The people that run the hotel were great. The guest seemed a bit sketchy. If you not street wise I would look for somewhere else.

The thing I love about Motel 6 is that you know exactly what you are going to get. Expectations are low. So you are never disappointed. The staff was very nice and helpful.

For starters, the room had a musty smell when we walked in. The restroom had unflushed paper in the toilet. There was hair, dirt and cobwebs in the corners and along the wall, behind the restroom door. The mattress was unbareably thin and could feel all the springs jabbing all night. There was an event in the area the weekend we stayed so i understand the price increase and I acknowledge its a Motel 6, however, for $218 a night I expected at least clean floors. We even showered with socks on. 🙁

This is an excellent hotel. I stayed four nights, and it was quiet and very well run.

The bathroom not stink.

Towel left in bathroom from previous renter. Damage to tub floor that appears to not be completely fixed yet. Door knob to bathroom falling off. Sink drains poorly (trap should be cleaned out). No Kleenex. Only 1 electrical outlet in entire room and TV uses 1 of 2. Floor was sticky "clean". 2 lamps between beds, and the left one is falling apart.

It was nice for an overnight stay. Just need better toiletries

Building needs repair. Door locks didn’t work so staff had to unlock door to let you in.

No Key to enter Room due to system outage, from check-in to check-out. Had to rely on staff to come open the door for every entry. Front desk was unapologetic at all about the gross inconvenience. Stern and ice-cold manners. No word of welcome. Not even "Hello". Just a one-word demand, "ID", when I asked for check-in. A really shocking experience.

We arrived around 3 pm in a weekday and the customer service of the desk attendant was proffesional, warm, and full of information. This was just a stop in a more longer trip and we got a good rest to continue driving early in the morning. So far, this motel located in Rancho MIrage must be one of the best motel 6s.

Clean and close to Casino

My reservation was for deluxe 2 Queen and when checking in was told hotel over booked and only had 1 Queen room.

1. Rooms not ready, made to wait additional hour and half. 2. Room floor wet 3. Water at sink not working 4. Shower leaked 5. TV did not work 6. Manager never available

Check in time was 3:00, we arrived at about 5:00 and told our room would not be available for another hour. On our return a room was available but is was a smoking room that reeked. After about 30 minutes they found a non smoking room - many of the lights were not working, floor was sticky, bathroom fan roared - cleaning staff was still here, well into the night. The gentlemen at the front desk was helpful but I'm sure he had been under a lot of stress since I was not the only guest that was told room check in had been delayed. The property needs a general deep cleaning and overhaul - my first and last stay at this hotel.

Duty floor

I like the professionalism and politeness of the staff.

Our overnight stay was comfortable. Front desk & housekeeping were pleasant. I had booked 🚭 but was told none were available upon check-in. Housekeeping was sent immediately to spray the room, she was very friendly & helpful. We weren't informed there was no water (due to maintenance) until we found out ourselves. Luckily it was restored by the time we went back to the room, close to midnight. Otherwise it would have definitely been a major issue. Rate was budget friendly & we would return

Very good service. They let me check in early. Manager gave me brand new pillows when I asked for extra pillows.

Great stay again

Older place. Fairly clean. Terrible mattress…

It was not bad for a good price!

Staff at front desk is friendly but the room was filthy. Right as soon as I opened the room door I was hit with the stench from someone smoking. This was a non smoking room and the entire room stunk and the counter tops had white powder substance, you can guess what the smell of smoke was from and whatthe powder must of been. Someone must of had a party. Every section of the floor was stained, sticky and filthy like it hasn't been mopped in months, we didn't dare walk around without shoes or sandles. Surprisingly the beds were clean and comfortable and the shower had plenty of hot water. I wouldn't stay here until the staff learns how to completely clean a room. This was the worst motel 6 I've ever stayed in. I've stayed in cleaner motels in ghetto cities.

The check in process was very smooth and the staff was friendly and professional.

Staff helpful and friendly

Staff overworked or a shortage there of. Vomit at the night stand mirror dray brackets loose sand upside down furniture edge coming off

Gentleman at check in was pleasant, room was relatively clean. Floor was sticky, but overall fine for one night.

Terrible customer service

Can hear room above in the lower floor rooms. Lots of traffic noise. Area is a bit sketchy. Staff was friendly and accommodating.

Right on 111. Had some plumbing issues tub drained slow sink in 1 room didn't drain. Toilets dont flush good. They did offer $20. Off the 2 rooms we rented was nice.

Conveniently located by my event. The staff were helpful and accommodating.

5-star

Employees were very respectful and helpful.