Breakfast was ok. Cleaning staff was nice. The room was very noisy. I could hear neighbours talking late at night. The receptionist does not seem to care much about clients: providing with the bare minimum information and replying with the least words possible.

Clean, nice staff

We stayed there for a week. The room was comfortable but the bathroom was a bit old and run down. I particularly disliked the high and slippery bath tub. The whole room is crying loud for a refurbishment. The view from the balcony was superb, overlooking the lake and witnessing gorgeous and divine sunrises and sunsets. Food was tasty and the service impeccable. The chef made us feel at home , asking for our input every day at breakfast. I'll stay there again without hesitation.

I used to like this hotel a lot, then during 2021-2022, I was disappointed with the facility. But my latest visit reminded me a little bit of what it used to be. Reception staff were great, more focus on room services perhaps.

Very good hotel, welcoming staff, perfect service. 5* indeed

the staff could have been a bit more helpful and accommodating

Polite and helpful staff, comfortable rooms, perfect terrace views, lovely breakfast.

A hotel with some how old design furniture but very clean. It has a nice view and sitting area on LAC. if you looking to restart your system 🙂 this is the right place. Breakfast was with very good taste. One thing i did not satisfied with is the room service. They are really bad in .response.

I like everything in the hotel except room services team. Theyvare very very slow to non responsive some time. The break fast is absolutely fantastic. Food taste is perfect looks like they own good sheif. Thanks

Nice, clean and quiet.

I believe that they should reconsider the room price as the hotel condition is old and with the same price you can get a better choice.however the location & staff are great

My favorite hotel

Location is good, service is bad

Nice hotel in a good area

I was disappointed with a 5 star hotel like this, it was not a good stay, poor communication service, until

I was disappointed with a 5 star hotel like this, it was not a good stay, poor communication service, until

Terrible check-in.

Terrible check-in.

Good stuff good hotel got free upgrade The only problem is their was no alcohol service in the hotel

Good stuff good hotel got free upgrade The only problem is their was no alcohol service in the hotel

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Not worth a five star rating. Reception service quality very dependent on person...

Staff are nice enough. Welcoming and all that. But I paid more to stay here than I paid to stay in the four seasons the night before. Only stayed here due to location. Should have stayed at the four seasons. Feels like a run down hotel. Tiny rooms and absolutely terrible pillows. Noisy outside so can’t leave the window open. Ac didn’t seem to turn on. Room was hot. I won’t be staying here again.

Very nice place with extremely good level of service. Location is pleasant and very calm. To be noted that no alcohol (beer, wine...) is available anywhere in the hotel due to local regulation for this particular location in town (lake area). I strongly recommend this place for a short stay in Tunis.

Very nice place with extremely good level of service. Location is pleasant and very calm.To be noted that no alcohol (beer, wine...) is available anywhere in the hotel due to local regulation for this particular location in town (lake area).I strongly recommend this place for a short stay in Tunis.

It was great to stay there. Nice view and the breakfast was wonderful.

kindly staff , perfect location , old but clean hotel

Dear Sir. Arriving on time to tunis ,1/ I don’t find privet care I come by chalet car and will buy 70 Denars ??? 2/ My reservations for 2 person they give me small single room all the material in the room for one person . I will not be again in this hotel I am very sorry to say that I like the hotel and I used seance 10 years befor but this is my last time I send during my stay a lot of emails with photos for that room given to me no 328 it’s single room all the material in the room for one perso , the toilet very small and bathroom door dose Arriving on time to tunis ,1/ I don’t find privet care I come by chalet car and will buy 70 Denars ??? 2/ My reservations for 2 person they give me small single room all the material in the room for one person . I will not be again in this hotel I am very sorry to say that I like the hotel and I used seance 10 years befor but this is my last time I send to you emails with photos for that bad room given to me no 328 it was single room small all the material for one person the bathroom bad and not Closd the door of the room broke My reservation was a lack view for 2 person always this rooms in the first floor I don’t know why the reception man how is making cheack in for me change my room and give me this bad room you dont receive all the emails and photos late me know I will repeat it again. I refuse to change the room next days because I have feelings this bad service it’s mutter of bad management I will not return to this hotel

Dear Sir. Arriving on time to tunis ,1/ I don’t find privet care I come by chalet car and will buy 70 Denars ??? 2/ My reservations for 2 person they give me small single room all the material in the room for one person . I will not be again in this hotel I am very sorry to say that I like the hotel and I used seance 10 years befor but this is my last timeI send during my stay a lot of emails with photos for that room given to me no 328 it’s single room all the material in the room for one perso , the toilet very small and bathroom door doseArriving on time to tunis ,1/ I don’t find privet care I come by chalet car and will buy 70 Denars ??? 2/ My reservations for 2 person they give me small single room all the material in the room for one person . I will not be again in this hotel I am very sorry to say that I like the hotel and I used seance 10 years befor but this is my last timeI send to you emails with photos for that bad room given to me no 328 it was single room small all the material for one person the bathroom bad and not Closd the door of the room broke My reservation was a lack view for 2 person always this rooms in the first floor I don’t know why the reception man how is making cheack in for me change my room and give me this bad room you dont receive all the emails and photos late me know I will repeat it again. I refuse to change the room next days because I have feelings this bad service it’s mutter of bad management I will not return to this hotel

Perfect location walking distance from offices etc.

Everything was fine. maybe the breakfast manue need to be more options.

We came and checked in in the Hotel with my sister in the room there was one complemintary bottle of water we although the reservation made for 2 persons but that was neglected and we asked the person from the House keeping to provide water she said ok but never came back ; the corridors were very hot no Air conditioning which gives frustrating feeling while walking to the room .