Our family suite was spacious with a balcony and view of the ocean. The property has beach access to Patong Beach about a 7 minute walk. Walking distance to Bangla Road which feels like another world full of bars and night market which offered so much amazing seafood and food. It is also close to pharmacies, many massage places, shops and transportation. It is close to where the action is but very quiet. Our family recommends this property

Great location and views from the room. Some staff were friendly while others not so much, including front desk staff. Hotel rooms are in serious need of updates. First room we had, the a/c unit was very loud (sounded like a jet engine) so we called to complain and to their credit they sent a technician right away to come fix it. He did his best but it only resulted in a minor improvement. We asked to be moved to another room, which they did. Our fridge stopped working the next morning (which they fixed promptly), both our shower and sink did not drain properly, there were cracks in the tiles and the dents in the floor, there was very ugly caulking around the tiles in the bathroom, the pillows were almost paper thin, rhe bathroom looked dirty (streak marks on the counters and mirror) and the list goes on. I feel like some of the staff is trying their best to make it work, but managment needs to invest some funds into refreshing the rooms. Also there could be better customer service from some front desk staff. One evening I called down to request toilet paper and after waiting over 20 min, i went down to the front desk to ask if i could get a roll and she rudely told me to go back to my room and wait....even though there were 3 staff just standing around chatting. While i was waiting for the elevator, one of the staff came and gave me a roll. With such a great location, it could be a great hotel....but for now i would recommend spending a bit more and staying somewhere else.

My stay was amazing. The facilities are superb. My room got upgraded to a pool deluxe room with balcony. The staff were friendly and very accommodating. The gym was massive and had great equipment. The three pools was immaculate. The buffet breakfast comes free with the room which is great. Short walk to Bangla strip. Laundry facilities for 1kg is 100bht which is cheap and also close to restaurants and quiet bars. The hotel was quiet. I recommend this hotel for families and couples. If you are a single person this wouldn’t be ideal as can be very quiet and uneventful.

Good hotel, bad service

The location of the property is excellent. It is very near to the Bangla Road (most happening place), yet on a quite street. The staff was very friendly and helpful. Our flight was late in the afternoon and we had to leave the room by midday, as they were full. However, they provided us with a room later in the afternoon (after we came back from shopping etc.) where we could shower and change before leaving for the airport. Thanks

Great location in one of the nicest area of Patong, amazing pool, clean large rooms, good breakfast and friendly staff. Highly recommend

Great staff, rooms are clean and a good size, facilities are very good.

Fabulous location with amazing views, go to the rooftop at sunset

Good, clean, excellent location, good ocean view room

Center location at Patong beach. Property abit rundown.

The location is great. Short walk to the beach. Service is good. Bar on 19th floor is a must to visit to watch sunset. It was beautiful. However, the bathroom is dated and the room smell damp. But once the AC is on, the mildew smell dissipated gradually.

The location is great. Short walk to the beach. Service is good. Bar on 19th floor is a must to visit to watch sunset. It was beautiful. However, the bathroom is dated and the room smell damp. But once the AC is on, the mildew smell dissipated gradually.

Nice quiet spot smack in the middle of bustling Patong beach. Short walk to bars, restaurants and the beach. Fantastic breakfast! We stayed for 5-6 days and really enjoyed our time. The rooftop bar pours very weak drinks, I observed them fill up a graduated shot glass half way twice which does not equal a typical 1.5 oz portion of liquor. And is probably more like .75 oz. I find this to be the equivalent of stealing from the customer even if they just don’t realize. The live entertainment on the rooftop was unbearable, an older gentleman playing an electric piano and a lady singing and dancing, together they played terrible covers of old abba songs and butchered Céline Dion songs. We laughed it off until they returned for New Year’s Eve and caused us to flee the hotel to maintain sanity. Overall great experience but they would be wise to update the decor of the rooftop, hire a kid with a laptop to DJ current music and have someone teach the staff how to make a proper drink.

Hotel was excellent, great location, wonderful breakfast Buffett, beautiful pool and everything you would want for a holiday stay.

We booked twin bed room and specially remind in the remark but still got a double bed room when we arrived at mid night. We were very disappointed & be careful that city view rooms are in another building not same but we were tired just wana sleep immediately so we paid extra to upgraded to seaview room. The seaview room is spacious with nice view but the toilet seat is smaller than the toilet n look in yellow... the house keeper did not clean the hairs in bathroom, did not refill shower gel/shampoo/toilet paper & we need to requested. The staff here are very nice, some dishes of breakfast changed everyday, around 15 mins walk to Patong Beach Night Walking Street, hv nice restaurants around n 7 11/ family mart. Overall,

We booked twin bed room and specially remind in the remark but still got a double bed room when we arrived at mid night. We were very disappointed & be careful that city view rooms are in another building not same but we were tired just wana sleep immediately so we paid extra to upgraded to seaview room. The seaview room is spacious with nice view but the toilet seat is smaller than the toilet n look in yellow... the house keeper did not clean the hairs in bathroom, did not refill shower gel/shampoo/toilet paper & we need to requested.The staff here are very nice, some dishes of breakfast changed everyday, around 15 mins walk to Patong Beach Night Walking Street, hv nice restaurants around n 7 11/ family mart.Overall,

The location of this property is great. The staff is friendly but don’t really understand English. They only give you one key card and that key card must be in the room for the lights and AC to function. So if you decided to leave a camera or phone charging you could only do that if the key was inserted in the room. Meaning you have to be in the room. They gave us a “3day” Wifi Pass even though we were staying for 6 days. After the 3rd day we had to call them and get a new password and then the connection was continuously dropping. The breakfast was just mehh. Very basic Would not stay here again.

The location of this property is great. The staff is friendly but don’t really understand English. They only give you one key card and that key card must be in the room for the lights and AC to function. So if you decided to leave a camera or phone charging you could only do that if the key was inserted in the room. Meaning you have to be in the room.They gave us a “3day” Wifi Pass even though we were staying for 6 days. After the 3rd day we had to call them and get a new password and then the connection was continuously dropping.The breakfast was just mehh. Very basic Would not stay here again.

The staff are extremely nice. They really try to assist in every single way!

The trip started with deceptive advertising. I booked on hotels.com and the building that is advertised is not the building they put us in. We were put in an annex above a massage parlor next to the main hotel and where mold was visible on the curtains. The annex had a tiny pool on the rooftop compared to the huge lap pool, kids pool, and infinty pool at the main hotel. We had to pay an extra 600Bhat per night to stay in the main hotel. The front desk personnel were less than friendly and seemed to be bothered when stopped by to ask questions while they just stood around chatting amongst themselves. The room in the main building was okay except for the glass enclosed bathroom that didn't allow for privacy. The entire bathroom was enclosed in shower glass material. I don't know who thought that was a good idea. The fitness room had a very inappropriate photo of scantily clad women on the wall and the equipment was poorly maintained. The area around the hotel was rife with people constantly trying to get you to buy something. It was quite disappointing overall.

The trip started with deceptive advertising. I booked on hotels.com and the building that is advertised is not the building they put us in. We were put in an annex above a massage parlor next to the main hotel and where mold was visible on the curtains. The annex had a tiny pool on the rooftop compared to the huge lap pool, kids pool, and infinty pool at the main hotel. We had to pay an extra 600Bhat per night to stay in the main hotel. The front desk personnel were less than friendly and seemed to be bothered when stopped by to ask questions while they just stood around chatting amongst themselves. The room in the main building was okay except for the glass enclosed bathroom that didnt allow for privacy. The entire bathroom was enclosed in shower glass material. I dont know who thought that was a good idea. The fitness room had a very inappropriate photo of scantily clad women on the wall and the equipment was poorly maintained. The area around the hotel was rife with people constantly trying to get you to buy something. It was quite disappointing overall.

The only thing I didn’t like but only a minor thing, the music they played around the pool are in my opinion was to heavy, surely when you are laying around the pool you want relaxing music. But that is not picking.overall I love this hotel, it is my second stay here and I will be going again.

Great facade, our 1st room awesome view but constant jackhammering was intolerable so sfter some debate staff offered us upgrade to ‘deluxe suite’ - room is large, huge bed hard as a rock! Nice view but room is badly maintained - I will attach photos. Rain entered our room even though sliding door was closed/locked. Side sliding door has been (badly) sealed with duct tape so the door rattled all night during high winds. No drain in bathroom floor so ended up using all our towels to mop up overflow from the bath. Crockery/glassware missing from cupboards. Seriously not 4* accommodation. Breakfast was ok, good variety of hot and cold. Staff well presented and helpful. Hotel close to beach, markets, pubs, Bangla Road and other attractions. All up though we are just a little disappointed in our stay. screen and bathroom door filthy, built up dirt in sliding door tracks, I could go on. I’ve read through other reviews and find myself doubting their authenticity. If considering a stay ask to inspect a room first.

Great facade, our 1st room awesome view but constant jackhammering was intolerable so sfter some debate staff offered us upgrade to ‘deluxe suite’ - room is large, huge bed hard as a rock! Nice view but room is badly maintained - I will attach photos. Rain entered our room even though sliding door was closed/locked. Side sliding door has been (badly) sealed with duct tape so the door rattled all night during high winds. No drain in bathroom floor so ended up using all our towels to mop up overflow from the bath. Crockery/glassware missing from cupboards. Seriously not 4* accommodation. Breakfast was ok, good variety of hot and cold. Staff well presented and helpful. Hotel close to beach, markets, pubs, Bangla Road and other attractions. All up though we are just a little disappointed in our stay. screen and bathroom door filthy, built up dirt in sliding door tracks, I could go on. I’ve read through other reviews and find myself doubting their authenticity. If considering a stay ask to inspect a room first.

We stayed 4 night here . Room is pretty big with a huge balcony . We lived in a third floor with sea view but couldn’t rely see the view very clearly . Staffs there are nice . Especially a staff who run in swimming pool bar called boii . Breakfast is ok very simple not many choice but taste good tho . Walk only less then 5 mins to go to beach . To Bangla street gotta spend 15- 20 mins walk . 5 mins walk to family mart n 7-11 very convenient. Overall everything is awesome .

We stayed 4 night here . Room is pretty big with a huge balcony . We lived in a third floor with sea view but couldn’t rely see the view very clearly . Staffs there are nice . Especially a staff who run in swimming pool bar called boii . Breakfast is ok very simple not many choice but taste good tho . Walk only less then 5 mins to go to beach . To Bangla street gotta spend 15- 20 mins walk . 5 mins walk to family mart n 7-11 very convenient. Overall everything is awesome .

The only high rise building in Patong giving a one time free entrance to Sky Lounge to enjoy the seaview with your loveone with somebody playing acoustic right beside and that is awesome and sweet.

Nice and close to shops, markets and markets. Friendly staff but may need a little more training in customer service

Amazing views! Beautiful hotel, variety of foods for breakfast with fresh egg station :) Nice gym and pool table with fooseball. The beach is super close 5 minute walk every convenient! The beds were very hard but the pillows were nice. Overall I would 100% stay here again. Fabulous location, close to Bangla road.

Good price, excellent service, good location. Nice pool area short walk to the beach.

I treavelled with family. my son is 18months old. I requested for king size bed while booking and they provided 2 single bed :-). I asked to change then they changed and it was queen size not king size bed. My room suppose to have bath tub according to booking but there is no bath tub... Not happy with house keeping even needed to ask for towles . Breafast was nice, and view from was nice. worst part wifi in room was not stable, struggled a lot

I treavelled with family. my son is 18months old. I requested for king size bed while booking and they provided 2 single bed :-). I asked to change then they changed and it was queen size not king size bed.My room suppose to have bath tub according to booking but there is no bath tub...Not happy with house keeping even needed to ask for towles .Breafast was nice, and view from was nice.worst part wifi in room was not stable, struggled a lot