Hotel Palacio de Aiete

Perfect location, perfect stay, easy parking, 👍

Not located downtown but a fantastic hotel. Great room. Very nice. Would return.

This was a lovely hotel, about a 30-50 minute walk to the main areas of San Sebastián(all downhill) the walk back was a little hard as it’s very uphill but there is a regular bus every 15 minutes for about €2, bus stop a short walk from the hotel. The room was clean, quite and roomy with a nice bath and shower and toothbrushes soap etc provided. Note there is no kettle or mini fridge etc which would have been nice. The staff of the hotel were very friendly and extremely helpful. The cafe/bar is also very nice and very good value for coffee/beer (€2-€3). The one thing that let it down and the reason I didn’t not give 5 stars was because of one member of staff at the bar. I asked if it was possible to have just a mug of hot water (to make tea in our room with bags we had bought) he said this is not possible as mugs couldn’t be taken to the room. The following day I arrived with my own flask and asked if he could top this up with hot water kindly and he scoffed at the idea and was quite rude. He did fill it up but made me feel silly for asking. I then asked for a little bit of milk, to which he also looked at me like I had 10 heads! He then said he had to charge me for the milk (fair enough but he didn’t have to be so rude about it). I also thought this was unreasonable as I’d spent money all day on beers and coffee. Every other member of the bar/cafe were very friendly however.

Relaxing settings. Parking was a bit tight but we made it. Inside you are welcomed with clean bathrooms and spacious rooms with a lot of wardrobe to place clothes etc. Two bottles of water. Table and two comfy chairs for morning coffee if to wish. Wonderful beds, they offer pillows with several levels of comfort - nice touch. The green around the hotel and smell from the sea in the air just fill you with serenity and peace. Staff in the reception was ok, but in the eateries are friendly and attentive.