It's a small town, so you must find a parking lot first or park illegally to check in (not the hotel's fault). Hotel is perfectly located to slopes & restaurants/bars, the lobby/downstairs lounge is large and clean, and the hotel is nice overall. The receptionist was friendly, but she did not tell us about the ski hire discount available through the hotel, or about the ski lockers downstairs. The 1st room (with a view) smelled horribly strong of (animal/human?) urine. They offered to have the maid clean again the next day, but that type of deep odor is not easily or quickly fixed. She moved us to a 2nd room (with a view) which was ALREADY OCCUPIED, so we walked in on people "in bed". The 3rd room (smaller, no view) was a total downgrade, but it was late and we just wanted to go to bed. The jacuzzi was barely warm, the steam room was dangerously hot (people were complaining), and the dry sauna didn't work. Two people started having sex while my husband was resting on the spa lounger... not the hotel's fault, but awkward! Breakfast was fine. Overall a mixed experience, esp. because the hotel is a bit overpriced.

Good hotel with very friendly staff

Good hotel but it’s tiered and needing some TLC

i don't have time

Hotel was great. Staff were helpful and friendly. Slight hiccup with our first room, but the staff swiftly sorted it and moved us. Breakfast had lots of choice - even for a vegan and vegetarian. Magician was a brilliant bit of entertainment one night!

The staff were all very friendly excellent The locker room was awkward to get out of ...up a ramp .apart from that the hotel and food was excellent

Nice comfortable hotel in perfect condition. In center of village opposite the telecabines.

Great hotel. Really central to Soldeu.