Everything was nice and the staff was amazing. The view from our belcony was amazing

Room could use a little TLC, the sliding door handle was loose, towel rack coming off the wall, a floor tile was cracked, and a curtain was hanging down. Otherwise very clean. Love the view here. Everyone is friendly. Parking is tight but the valet are pretty quick. My kids are perfectly happy with the free breakfast every day, very clean dining.

Loved that it was on the boardwalk

Staff were fantastic! Professional, friendly, helpful. Will stay again. Rooms clean, bed comfortable.

Love VA Beach, convenient location, super helpful friendly staff. Hotel not in a great condition, almost everything was broken and not very clean. Sticky floor, sticky carpets with stains, weird oppressive smell in the room took few days to air out, broken balcony door, impossible to open, stained window in the living room could not be cleaned, hard to see anything though, safe was broken, only stove and microwave, no oven, only 1 pot and pan, stained old bath towels, loud rattling AC unit placed right in the bedroom also stained with big rust leaks, at least clean bed sheets and comfortable beds and view from the balcony was amazing!

The hotel over-all is old with a few upgrades. Closet doors broken, tiles craked, curtains disfuntional, the heater was extremely nosy and i had to turn it off over the night and I got very cold and sick.

First, we arrived in at midnight due to our late flight and it took me an hour to get checked in due to the lady at the desk (not her fault) could not get logged into a computer to get us checked in because she did not have an employee number yet after starting two weeks previously and had to call her manager to help her out but she was even less help. Second, when we got to our room the carpets were soaking wet from room service doing a "deep clean" on them that took over two days to dry out. Lastly, the pool was only open half of the time (we were there for a week) because of a reason the staff could not provide but was working perfectly fine the morning it "broke." The only thing we liked was the views and the breakfast. Most of the staff were decent and only a couple were rude and spoke absolutely no English.

The parking situation was the only down fall. They had valet, but it took a long time to get our car even after calling down to ask the valet to go ahead and retrieve the care before we headed down. Everything else was good.