Sousse Palace Hotel & Spa

Hotel was good but tye air conditioner was not working so it was really hot in night

Very well located nice staff and very good quality food

Location was great, near the train station and old part of town. Beautiful pools and private beach.

3 star unless you complain to get a better room. Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service. Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him. Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken. Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too. Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.