I would love to stay here for a month next time! The hotel staff is so friendly and nice this is one of the only hotels that will give you more than you pay for in Thailand it absolutely my favorite and would stay again and again

Nice place We will come back for sure.

Hotel needs some upkeep, owners are letting it get run down. Broken drawer in my room, pool is a mess with broken tiles, tired mattress in the room. All the staff are on their phones all the time! So much so that when I used the ATM I immediately went over to reception to have a bill changed and she was looking at her phone. The next people found the card and though I was sitting near the woman waiting for a taxi, she didn't know it was mine because she had been on her phone not paying attention. Unfortunately I was at the airport before she realised and had to cut it up. Cleaning staff in the halls, reception, everyone on their phones! Staff were very nice and attentive if you needed them. Breakfast was so mediocre and repetitive. (Funny, the pub affiliated with the restaurant also was mediocre and I feel probably the same staff). Don't pay extra, there are lots cafes and restaurants to go nearby. Smoking all over the place which was ick. Also thought it was 'beachside' as stated as I've not been to Karon. Had to cross a busy road to get to the beach so I didn't go as much as I had hoped. No chairs made available for my "beachside" hotel either, we have to pay. Chair covers were dirty and wet by the pool and the area wasn't tidied up regularly. I'f I go back I won't stay here, so I'm not recommending.

Very close to beach

Nice big room,clean and tidy,good location. But only interested in having Russian customers

I like this resort very much. It was quiet, well-equipped and accessible, the swimming pool was clean and reasonably sized, and the neat breakfast was a simple breakfast. The staff are all friendly and the cocktail of irish bar run by the same company was also great. I extended my stay because I wanted to stay here. I want to visit again. And I'm not Chinese.

A warm welcome and spacious room with nice balcony, excellent pool area plus the bar inside; staffs are very nice and friendly! Just a few minutes walk to the Karon beach and night food market, if you’re looking for a relaxing and leisure retreat in Phuket, highly recommended to all!

Pros: location-right across from the beach pool-nice layout breakfast buffet - amazing The reason I won't stay there again and canceled the second half of my trip is: 1. wifi was horrible; everytime you put your phone down, it would lock you out so you would have to sign up to wifi again, and that could take up to 20 minutes. We let them know and they said it just works that way (??). We told them that's not OK and after a full day they sent an engineer out to switch out the box from 2.4g to 5g; still had the same problem but figured useless to complaint 2. sprayed pesticides-by spray i mean a huge very long cloud; taller than me and very thick. They did give notice 2 days before but the spraying was allowed to be for the full day (daytime hours) 3. Power went out-Twice. Once due to a storm so not their fault; second time because it was scheduled-during the day-though they told us the night before. That means no hot water, no electricty, etc; sort of a bummer at a four star resort-i'm fine with those conditions when camping but at a 4 star no thank you. i normally don't leave bad reviews but when we had to run through the pesticide cloud to get to our room and the attendant was laughing-ummmm not OK