Heritage Suites Hotel

We are a family of 5 traveling with teens, stayed here for 4 nights. It was a low season in Siem Reap, and the hotel was nearly empty, with only one other party of guests. The hotel upgraded our rooms to private pool rooms. It was spacious, clean, air-conditioned, and luxurious, though the aesthetics seemed to be of a couple of decades past, with a huge bathtub in the middle of the room. The staff, and the waiting staff, were very, maybe overtly, friendly ( I felt a little uncomfortable) and accommodating. Good breakfast included fresh fruits, good coffee, juices, and lots to choose from. They use insecticides to control mosquitoes at regular intervals. An eco-friendly approach, also for housekeeping, would be appreciated from this traveler. An independent tuk-tuk was available; check the price before hiring for each trip, though. Hotel airport pick-up was very helpful, worth the extra fare.

My stay at Heritage was amazing. The staff were excellent. We stayed during the off season and the level of service and hospitality were next level. Our room came with a private pool and it was perfect after a long day exploring. The resort pool was also great, with a dedicated bar. The food was excellent.

I spent a lovely week at the Heritage Suite Hotel in Siem Reap. The staff were very friendly, helpful and welcoming. Nothing was too much trouble. Our room was very comfortable and clean. The pool and pool area was always clean and the pool very welcoming on the hot days. I would highly recommend it.

Everything from the ease of check in, suggestions from every sta