Saigon Halong Hotel

Hotel is very nice, dinner was great, breakfast buffet had very limited choices. Maybe it was a seasonal impact.

Bathroom amenities and water pressure were good. Double bed was two singles pushed together. Gardens were pleasant and the pool was inviting. Staff, for the most part, we're friendly. The buildings need a bit of tlc.

Excellent hotel . Staff ok but had a bad experience when we asked to extend for a night. A young man wearing glasses on reception told us it was full after seeing that a coach had pulled up outside ... so he was in a rush to get rid of us. We found this hard to believe as rooms were still on internet that were available. After an hour of panic we went back and were quite insistent that the hotel had rooms. Spoke to another lady who eventually said that rooms had suddenly become available ??? The chap looked very sheepish and apologised ??? I guess it doesn't change his pay packet if the hotel looses customers . But hotel in good situation . However I wished that we had just taken a night cruise from HANOI. As after seeing the beautiful Islands there was no where else locally to go as the beach and area for miles opposite the hotel is literally a massive building site and very noisy .

Very cheerful & experience staff in the hotel. Not only at the reception. The 14th level restaurant & the housekeeping team are equally good.Its a good stay. To mention the reception staff Lucy/Huyen is very patience & experience, Groom her & she has the potiential.Kudos to the team.