Wingate by Wyndham Richmond Short Pump

Lady at front desk was wonderful. After driving all day and to meeting a pleasant, helpful person first makes my day. The lady at breakfast was also friendly and helpful. The room however someone forgot to run the sweeper?? We have stayed here often and the staff makes this motel the place to say.

Room was great. Clean and quiet. The rest of the building is in disrepair. Giant fans to recover from water damage were going in the lobby at all hours. Sign on ice maker on second floor said it was inoperative and to use the machines on 3 or 5. I took the only operating elevator (the other one was out of service) to the 3rd floor which was completely torn apart installing new lan wiring throughout. Huge bundles of cat 6 cables hung down from the ceiling about every three feet giving the place an eyrie post apocalyptic video game vibe. The ice maker was out of service on 3 so I went to 5 and all was fine.

The room and the property itself was comfortable and nice. I was there for work and the Wifi was not working for me at all, laptop or phone and I was there for 10 days. I was told that people have trouble getting on their WIfi with laptops (not like I travel with a desktop). This was extremely inconvenient and literally had to live at Starbucks, the library and McDonalds to work for extended hours. In addition they had elevator issues, one is permanently out of order the other overheated and had to be shut down, which meant a 5 floor climb to my room with no air conditioning in the stairwell. They also had an unfortunate huge flood in the lobby due to workmen busting a water pipe. It didn't seem to affect the water supply though, just bad luck for them. All in all a good place to stay, great location. I wouldn't stay again unless they get a better Wifi provider. that was the killer.

Very typical motel but for the price it’s good. Breakfast is minimal but coffee is good. My room had a softer mattress than I like but I still slept and room was spacious.