No soap in lobby bathrooms. No hand sanitizer in lobby bathrooms. Ants in the bathroom in our room.

Staff was great room was clean and spa ious

Hilton cancelled our reservation due to unforeseen circumstances and didn’t reschedule us at the same rate so unfortunately we had to stay here. We never got use of the already disappointingly small 3 ft pool once in the 2 days we were there mostly because a whole group of roudy teenagers were for hrs days in a row and the front desk refused to do anything about it. The couch/ottoman was so dirty in room 201 that we didn’t want to touch them they look like they have dust with white moldy splotches how fabric looks in an unregulated humid room. The door to the bathroom gets caught up on the floor and is loud and when closed from inside you can tell the maid never swept or vacuumed there next to the toilet. The toilet was awkwardly small and short I’m not tall and I felt like I was going to fall in on top of being grossed out that the seat had a divided mid section like a public toilet. The shower door barely closed wasn’t installed properly and the placement of the grab bar was inconvenient to say the least for disabled needs. The planes were less noisy taking off comparatively to whomever was stomping and running above us all night into 7pm-2am into morning. Found dark black short hair on the extra pillow makes you wonder if it was ever washed. Walked by room after checkout and noticed the maid sitting in the office chair at the desk just on her phone not cleaning. Really horrified to realize there is a bad review for same room well over a year ago so never addressed issues.

It was great. Room was clean and spacious. Toilet leaked at base

The hotel is tired and needs some general repairs and updating. The corner of the mirror was cracked, the woodwork was beat up and only one side of the bed had a night able. The light over the bed had a switch that you had to get out of bed to shut off and the TV was placed in such a way that you couldn't really see it well from either the bed or the sofa. It's fine for a place to stay before an early flight from Bradley, but I think next time we'll try somewhere else.

Front desk was very helpful while checking in at midnight. Clean room and very comfortable.

Thin floors. Lots of noise. Illicit substance aroma permeated everywhere. But close to airport. Friendly shuttle.

This is the worst stay at this franchise. Reported loud guests to front desk and they ignored me.