The room was large and clean, but a bit dark … it could have used a few more lamps.

The hotel was conveniently located near highways. The staff was friendly and helpful. The free breakfast was delicious. My room was very comfortable. Thank you.

the room was outfitted well for 2 adults 2 and young children and we had plenty of room to spread out and extra sitting area w/the couch. the staff was helpful and exceptionally courteous and friendly. the complimentary breakfasts had a great variety of foods (cold ab nd hot) and was very well attended by the staff.

Old, run down

It was fine, clean. Feels a bit dated. The room smelled a bit too much like mothball chemicals. But it was for the family for one night. The young lady working the breakfast table as nice and worked hard keeping it nice.

We’ve stayed at this hotel previously but the overall experience this time was less than par. We booked this hotel since it has an indoor pool. We learned after checking in that the pool was closed for maintenance until further notice. Additionally, my credit card was authorized for an additional amount aside from the $50 incidentals hold. When I inquired about this I was told it was an accident and it would be corrected.

Clean and quiet. Easy check-in. Good breakfast.

The property itself is fine enough, although it is situated by a fairly busy route. They could use some trash pickup time to cleanup some areas around the lawn but its not horrible. We had issues getting checked in as there was no manager and the desk staff were elsewhere in the hotel for 20 minutes. The kitchen and lobby were clean, however the elevator and our room were relatively dirty. The bed was OK but the bathroom floor and vents were dirty. The room was set to 80 when we arrived and we attempted to turn it to Cool and set it down to 60 but it continued to heat. A lot of stuff in the hotel requires some TLC, the elevator control panel was loose and our bathroom door lock was sticking which caused it to lock from the inside. There arent any USB ports in the room so youd want to bring a AC adapter. The mattress and couch were also old. There isnt /great/ soundproofing between floors, so if you stay I'd recommend staying on the 3rd floor because you can hear footsteps from below. All in all, if the management group that is operating this Holiday Inn Express invested in a deep clean crew to come in and spruce stuff up, as well as cleanup outside, and replace the mattresses and furniture and patch some of the walls from scuffs / settling cracks etc then it would probably be fine. Also, if this location is having staffing issues then in my opinion the franchising / operating group should be subsidizing them with aid.