Spacious room. Easy check in. Relaxing pool time.

Very relaxing!!

I’ve been staying here for years and the check in process is worse each year. Check in is at 4p, our rooms weren’t ready until after 7p. Zero effort was made to correct this situation, no compensation, no acknowledgment, nothing. Very disappointing experience

Check in was at 4pm and we arrived at 5pm. We were told our room was not ready and to “check back every hour” as many rooms weren’t ready until 7pm. There was no apology or any attempt to make the situation better from staff. It is beyond ridiculous to be treated like that at the price you are paying for rooms here. It’s sad how this place has changed over the years. We will not be back and recommend avoiding. We have heard Chico and Quinn’s are much better and will be checking those out next time.

For the over $300 per night, i didnt expect to have neighbors yelling and cursing all night long or having to deal with unsupervised children running the halls and screaming all the time. It felt like we were at a dive motel with the type of clientele we were around

Year after year I’m surprised and angered that rooms are never ready by check in time (4pm). This year it was past 7pm before the room was ready. They’re charging huge, out of state rates and delivering mediocre service.

Staff was awesome!

The rooms were nice but, the room joining me we very loud and there door joining the room had a 3in opening at the bottom allowing us to be disturbed every time they turned on the lights, the doors are very loud when they close. the restaurants both casual and fine dining are run by the same staff, and the way they treat customers on either side is night and day, and can be some what rude. I would consider fine dining to me more casual dining. The dining staff lacked a lot of professionalism, both in appearance and customer service. for example we ate at the casual dining side and a staff member just slapped a picture of water on the table, and walked off with out saying anything, and then, on the fine dining side the same staff member took the time to fill our glasses with water. A slap in the face really. another example. I ordered breakfast and it was to have fresh fruit with it. I never got the fruit tell after I got the bill and I mentioned it. To top it off the waiter did not even apologize for this.