Hilton Garden Inn Atlanta Airport North

I would give this stay a 10! I was very disappointed waiting over an hour for the hotel shuttle bus.

Staff immediately accommodated our request for a new room because the AC and it was a little longer than the first one.

Room clean, bed comfortable. Staff neither friendly (as many comments reported) nor unfriendly. Bar/restaurant was a popular place right in the lobby. We did not have time to access it. The indoor pool was scummy as reported by others and closed (for repairs?). We would not have had time to access this either on our short trip, but would have been disappointing if we had time. Coffee/water/tea bar with creamer options in lobby 24/7 which is nice. Also, there were snacks/meals for sale in a cold case that were reasonably priced ($6 for a ham/cheese/cracker tray that we thought would be closer to 12 in a hotel where things are often overpriced). Close to airport which was handy for an early morning flight departure. Often these days you pay for parking with nothing in exchange-no monitoring of the lot, no safety features. Here at least you received the protection of an arm gate security. Still hefty at 15 dollars each entry/departure fee, but not as bad as our son's hotel downtown which was 60 dollars a night. The activities we were in town for gave us 2.5 hours free between them, and we were exhausted from our two day turn around cross country trip. We would have returned for a nap, but didn't want to pay 15 dollars to sleep! Also, small curly hair on clean towel (ew) and shower did not drain. Our room was a few feet from the elevator, but noise was not a problem. Also room A/C was excellent - very important to me! Despite the issues, we would be willing to stay again.

I had a problem with long, stringy hair on the bathroom floor in my room. I have a bald head, so it had to be left over from a previous occupant.