The slides were down the hot tub wasn’t working. That was the whole reason we came.

Beautiful!

Staff was excellant. Friendly and responsive

We had a great stay. Staff were friendly! Hotel was clean and tidy

Kids loved the water slide

Air conditioner was very loud and needed service. No service available because it was Sunday but front desk quickly found a comparable room.

Very nice hotel and within anything needed.

It started out as pool was closed after saying it was open on the phone. the kids pitched a fit we spent nearly $200 and drove 5 hours there due to they had a water slide .get there it was closed . Said would open in the morning morning .the kids went down 2 times And they closed it again , no I'm sorry just kids screaming and crying because we drove so long to do it no apologies no let them go one more time. Very disappointing. When i called to get room i explained what we were doing. Coming back to room from breakfast, someone was in my room starting to clean it, our stuff was everywhere. She saw us said sorry and left. All we wanted was to give our kids a easy day, caused they Daddy is military in Hawaii and this was last day, before getting back on the plane. They left very upset and disappointed. Not the way to handle things, these military kids go though enough. Not pleased at all.

I was disappointed the pool was closed in August; it was one of the main reasons I reserved here. Aside from that, it was a very nice property and our room was clean and comfortable. The staff was kind and helpful.

The site we used did not tell us the pool and slide were closed for repairs and that is what our kids wanted the most was the pool. Upset!!!! But the rest was good. We should have been told that the pool was out of order before they took our payment

Great place to stay!

Pool closed

The Hampton Inn is nice and well kept. However, the door closers could use adjusting or replacement. Late at night and early in the morning the slamming of the doors woke us up multiple times. We also called the front desk and requested toilet paper, tissue replacement and extra towels when we arrived at our room. We had to go to the front desk to get them the next day

My bedding had a dad ring on the skirt of the bedding and it looked discussing

Nice place. Easy access.

We picked this hotel because of the pool/water slides. There were paint chips floating in the pool and hot tub. The hot tub was green. It was warm inside the pool are which was not a problem but the staff would not allow any water in the pool area. What sense does that make?! I brought 2 young children that kept having to leave the pool area and go out into the hallway to get a drink of water. The “water police” at the pool was rude and annoyed with everyone. At check in, there was a drunk patron that the staff was allowing to linger near the desk and interrogate everyone including my children. I could barely hear the desk working bc he was so loud and obnoxious. This hotel was very overpriced for what we received. Would not recommend.

Great trip over-all. The water slide was nice and the kids loved it.

really clean property, really confortable!

I loved how they were very very accommodating they helped us all in our time of need. Couldn’t complain about anything really. Only people who stay there tend to leave a mess for them.

I booked a king room with sofa bed that is shown on hotels.com. However, upon arrival was told by front desk clerk that they do not have these rooms at all on the property. Was told to either take two queens or not stay. Since we had already driven 5 hours to stay at this hotel and had our children out of the car, we decided to stay. We took up the issue of only having 2 queen beds with hotels.com. Room wasnt clean (raisins in bed and office chair, hair in tub), pool was closed upon check-in but opened later. Pool was only enjoyable thing about hotel mainly for the uniqueness of the water slides. Staff kept saying that since we didn't book directly through them that I had to just deal with it. Also was told that Hampton Inn is the bottom end of the Hilton chain so what did I expect.

Overall good place to stay. Not our first stay here but this time ice machines were out of order and the beverage station in the lobby was out of a few things and the “hot” water was barely warm.

Staff was extremely nice, room clean, smelled good, breakfast they offer was good.

Amazing costumer service. Loved the slides incorporated in the pool area.

Absolutely a gem of a stay. Wonderful staff, kind and helpful at every turn. Great little pool with slides just enough to occupy kids (9&12) without being a ordeal for parents. Clean, good food, and great parking and access to rooms. Highly recommend for a family.

Loved the beds, super comfortable. Loved the indoor pool, hot tub and definitely the water slides. The staff were awesome and understanding accommodating a couple extra nights. Not a huge deal for most, but I did not like how quiet the rooms are... you could hear a pin drop, so any walking in the hall, so loud. No way to block it out with the auto a/c or heater and blower fans can't stay on either..

Received wrong room- hotel and hotels.com would do nothing to correct the issue and would not even give us a discount.

Every holiday season, when we make the trek to my in-laws, my kiddo stays with the grandparents for a sleepover and I head to a hotel for some peace and quiet. My usual hotel was priced much higher than usual this year so I decided to try this one. I’m happy with it for the price (it is clean, safe, comfortable, convenient and has some cool amenities), but I want to be sure to give a few caveats. - it’s old and could use some cosmetic improvements (ex: broken/loose tile in the entryway to my room, paint knocked off of corners, the pool area is very dated); if I had to guess, there have been no updates since it was built to roughly 20 years ago. - it’s a very clean hotel overall but the hot tub was funky looking so I avoided it, much to my disappointment - the pool and the slides are lots of fun (note: the slides are *pitch black* inside, which is total nightmare fuel for me!) - you definitely want to request a room on the opposite side of the building from the pool; I was on the second floor right next to it and I could hear the screams of joy/terror from people on the slides like they were standing directly outside my window I enjoyed my stay and will very likely come back if the price is right. It just isn’t anything exceptional. With a few updates, it could really shine!

Nice property and very helpful staff.

The staff couldn't be friendlier- they were so accommodating! The water slide was such a huge hit with the kids. The rooms are quite, clean and updated.

Nice location and friendly staff

Amazing and most courteously kind receptionist and staff, would return to that facility again and again.

The Staff (especially Stephanie) was very helpful, cordial and friendly. The facility was clean and inviting. I would highly recommend this hotel.