I stay here regularly and the past few time there has been no reg coffee in the rooms or to be found by the staff. Plenty of decaf but it’s like there is a shortage or they can’t find it anywhere. Strange. This trip, the AC unit wasn’t working in 2 rooms. When calling the front desk for help I was hung up on one of the calls and treated like a nuisance on each call and nobody answered on one of the calls. I was eventually moved rooms and situation with AC was fixed but overall personal treatment was sub par. For me, coffee, AC and decent treatment are non-negotiable so I was very disappointed.

The breakfast and staff at the breakfast were first class! Food was a nice variety, clean area and friendly staff. Check in was a disaster. We asked for an accessible room, and called ahead. We were told we would have to get it on sight upon arrival. We tried. My husband had to walk from the elevator to the very last room past 23 rooms to ours. Ridiculous. No stand up shower, just a tub. We arrived early to avoid these hassels and were told nothing they could do. Hallways on all floors were filthy, not vacuumed for a week or so. Pool was a funny color, hot tub the color of urine. No clean towels in pool or work out area. The bed was barely made, the fitted sheets would not stay on the mattress, not fun!

I didn't like that we have to pay for parking car there. Not good☹️☹️

Staff very friendly, easy check in and our, bed was very comfortable

HWY 5 road noise is bad

Check out was fast, the person at the front desk was friendly and professional

Everything was great! Except the pool was closed. You might consider calling ahead about the pool if you value that.

House keeping entered our room at 845 am. Called front desk their response was tell them to get out. Took no ownership as housekeeping gets the checkout list from the frontdesk.

Everything was good.

Alexis the guy at the desk was very nice and helpful with information. I felt welcome the moment he greeted as I walked through the doors 👍

Nice room. Good breakfast. Clean and spacious.

The staffing is more friendlier and very attentive keep up the great work I definitely will be booking again. The room my family and I had booked really loved it so much room.

Second time staying here and met our expectations. Room was clean, staff was kind, breakfast was plentiful. Centrally located for what we needed. Beds a little hard but not awful

The continental breakfast was amazing. They had all the extras and a huge variety. The staff was so fun and positive. Very easy to work with and made our check in experience fun! The bathroom was kind of icky. I think the shower needs regrouted and cleaned in the corners. Also, a garbage in the bathroom would be super awesome. 👍

I came in from out of town with my family around 1pm hoping there could be a chance to check in early. Nothing available at the time which was understandable because check in was at 4pm. The front desk told me that they had multiple room available like i requssted so it should be done by the time we came back. We went to a bridal shower came back after 4:40 and the room was done. They offered me a different room that i did not pay for and wouldnt accommodate my family. Over an hour and a half later our room was done. But while we were waiting 5 other families were served immediately! Then we finally get into our room with 2 very tired children and out bathroom light didnt even work! I will never book a room with them again.

Staff was super friendly,bed was comfortable.morning hot breakfast was good. I would definitely stay again

Everything was perfect. I will use again

As much as I enjoy staying here when I'm in town. Today I was checked in to a dirty room. The room wasn't ready and I was given the key cards and was told the room was ready. They did find another room, the window shed wouldn't go down so anyone looking up could see in my room when i passed by.

Enjoyed our stay. Everyone was pleasant and helpful

Everything was really good. Friendly staff. Free Breakfast. Just wish they could’ve cleaned the room during the trip. Maybe they still are doing cOvid protocols. Or you have to request it? Other than that it was great.

I stayed in the room type "King Study with Sofabed". The website describes this room as having a shower/tub combination, but my room had only a walk-in shower.

Arrived later in the evening. Desk staff was cool. I hate complaining! But, we Got into our room (on 5th floor). Notice it had a musty smell. Found black mold on the sealant of the bathtub. We were exhausted from our long trip that day so we decided to tough it out. The next morning we also notice that the pillows on the bed by the AC unit smelled bad too, and the carpet had hairs all over it…..sticking to your feet. There was a large oil like stain on the floor of the first bed and foot prints on the dresser drawers….indicating this room was not cleaned and serviced like it should have been. I Notified front desk the next day, they assured me it would be cleaned. Well, it never happened. I don’t have time to chase people down and ask them to do their job! There was also a large group of bikers that checked in and felt it was ok for them to park their bikes in front of the hotel, literally. We had to drive out and around the very end of the parking lot to go around them since they were blocking the front entrance/ exit to the place. I will not stay here again on our next trip to this area. That trip will be for several weeks, too. I’ll certainly book a different hotel. I travel over 5 months out of the year staying at hotels for most of that time and typically Hampton’s. This one really surprised me and was disappointing. It was part of a multi-hotel business trip across the state. Maybe they’ll read this and fix their personnel issues and protocols there.

When we got to the hotel we got our room cards, we reached to our room and the room we were assigned was a complete mess. There's cups on the sofa, room smelled of smoke, and most of the beds were all unmade. Luckily we went downstairs to tell them about the room and they assigned us a different room at the top of the hotel. Breakfast was decent. The pool and the hot tub was dirty.

Is the best

The front desk was very friendly. The cleaning and the breakfast have to improve.

Clean as all Hampton Inns are

ac was not working properly, swimming. pool have alot the oxidation on the metal ,shower door in the room was hard to closed and open

Check in was easy, friendly & the place was quiet, clean and nice and cool in the middle of heat wave. Very easy to get to off the freeway but tucked away from the hustle so you feel like your away from the rat race. Easy parking. Great accommodations and excellent service.

Very poor house keeping

Checking was at 3. We arrived there at 5 pm and our room wasn't ready. We had to wait 30 mins. The swimming pool was put of service and hot tub. The food was good and kitchen staff were friendly. The front desk were friendly too but couldn't comment as to why our room wasn't ready. The pillows didn't have much support, but beds were comfortable.I won't be staying at this Hampton. It didn't match the experience of other Hamptons. Thank you.

Great experience and very good service. Very kind and great employees that were helpful our entire experience. Also many food options around the area. Even though it is next to the freeway, the noise is not an issue.

We got a killer deal for this room. The room felt luxurious and big. Everything was mostly clean although the windows had greasy forehead marks and handprints all over them. We were comfortable and slept great. Unfortunately our gas was siphoned, not once, but twice!!! We were only there one night. That made me question our safety a bit but for the most part it seemed like a clean center. A great organic market right across the street.