The City Royal Resort Hotel

A great location on the edge of the big city of Kamapala. There was lots of shopping at the mall across from the hotel, and the room was comfortable, quiet, and clean.

I enjoyed my stay, the bedroom was lovely, the staff were very helpful and the food was excellent.

The first day we (3 rooms) had a few room issues, but they were solved in a matter of hours. :-) The price for the room is a great deal compared to another hotel we stayed in two years ago. The pool is gorgeous, the food very good. The restaurant and grounds by the pool were lovely. The staff very, very helpful, and the rooms were exceptional for the city. The bathrooms were so pretty, with a huge shower. The AC worked beautifully. The mattress is harder than US but not to where you couldn't sleep. (great pillows) All rooms have refrig, personal safe, plenty of drawers and hanging space. The rooms overlooking the pool are smaller than the ones overlooking the parking lot or neighborhood. Ask for the largest rooms if scenery isn't a big option for you. We were able to use the internet on our own laptops free until the 5th day. There were UN reps staying there, so they cut off the server for everyone but them. Okay though. Hotel is guarded by gates and fence, with a strong security, although we never felt a lack of safety. (walked up and down the streets to restaurants at night) We definitely will stay at this hotel next time.

Stayed on the fourth floor, no elevator. Breakfast was buffet, limited choices. Staff was very helpful. Door lock had to be repaired and safe lock had to be opened up and sink would not drain, but they fixed all these things soon after I complained. The safe is large enough for my laptop and the swimming pool was quiet, a few children from the hood was in it and the water a little murky but overall I think this hotel is underrated. I will return..